Flashcard Technical Support TKJ UTS
Flashcard
•
Information Technology (IT)
•
University
•
Practice Problem
•
Hard
Wayground Content
FREE Resource
Student preview
30 questions
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1.
FLASHCARD QUESTION
Front
Tugas utama seorang Technical Support adalah...
Back
Menangani dan menyelesaikan masalah teknis pengguna
2.
FLASHCARD QUESTION
Front
Istilah troubleshooting berarti...
Back
Menyelesaikan masalah secara sistematis
3.
FLASHCARD QUESTION
Front
Level Technical Support yang menangani masalah dasar disebut...
Back
Level 1
4.
FLASHCARD QUESTION
Front
Dokumentasi penting untuk...
Back
Menyimpan bukti penyelesaian
5.
FLASHCARD QUESTION
Front
Soft skill terpenting adalah...
Back
Komunikasi
6.
FLASHCARD QUESTION
Front
Saat pengguna marah, pertama dilakukan...
Back
Mendengarkan
7.
FLASHCARD QUESTION
Front
Perangkat input adalah...
Back
Keyboard
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