Incident Management Terms

Front

Writing down important details during or after an incident.

Back

Note-Taking

Front

A formal written record of an event or situation.

Back

Incident Report

Front

Information that can be proven true.

Back

Facts

Front

Subjective opinions

Back

Personal beliefs or feelings that cannot be proven

Front

Direct evidence

Back

What an officer sees or hears directly

Front

Testimonial evidence

Back

What someone says about an event

Front

Chronological order

Back

Writing events in the order they occurred

Front

Professional communication

Back

Language that is respectful, clear, and appropriate for work

Front

Accuracy

Back

Being correct and free from errors

Front

Objectivity

Back

Remaining neutral and unbiased