Unit 4 flashcard review

Front

Brett is interviewing candidates for a position that will deal directly with customers who have questions or concerns. What would be the BEST question for him to ask to assess a candidate?

Back

Can you describe a situation where you had to solve a conflict?

Front

What can a job candidate communicate through a video introduction that they can't convey via their resume?

Back

Their personality through body language

Front

What is a good way to use a cover letter to start a two-way conversation with a potential employer?

Back

ask about topics you'd like to explore in an interview

Front

What might be required of a job candidate today that would not have been necessary 20 years ago? Options: a relevant experience, a self-guided video interview, a solid resume, a firm handshake

Back

a self-guided video interview

Front

Alisha is preparing an email for an internal audience. Who would be MOST likely to receive that email? Options: one of her freelancers, one of her customers, one of her vendors, one of her coworkers

Back

one of her coworkers

Front

Marshall is creating a social media post to tell potential customers about an upcoming event his company is having. This would be an example of __________ communication in the workplace

Back

External Communication

Front

Jaqueline sends an email to her coworker about a project they’re working on together. That email is a form of ___________ communication in the workplace.

Back

Internal Communication

Front

Why is taking breaks important when working in a fast-paced environment?

Back

It helps keep your energy level high.