Test

Unit 6

Motivating employees

Open Ended

What is meant by motivation? (2 Marks)

Motivation (Definition)

• the reason (drive) (factor) why employees want to work hard and work effectively (2 Marks)

• the reason why employees work hard (1 Mark)

• WILL NOT ACCEPT EXAMPLES. (0 MARK)

Open Ended

Identify two methods that the management of B.MF could use to motivate their factory workers? (2 Marks)

Motivation methods

• Financial rewards are accepted (higher wages, bonuses, etc.)

• Non-financial rewards are accepted

Open Ended

Identify two non-financial methods of motivation which Ruby could use? (2 Marks)

Non-financial motivation methods

• Job rotation

• Job enlargement

• Job enrichment

• Fringe benefits

• Praise

• Employee of the month award, opportunity for promotion

• Team working, delegation or empowerment

Short case

Yanis owns a busy restaurant in the city centre. He employs 4 skilled chefs and 6 workers to serve the restaurant. All employees are on part-time contracts. The chefs are paid at a highly hourly wage rate, but receive no bonus. Yanis is worried that too many chefs will leave. He is thinking of other way to motivate the chefs

Poll

Do you think Yanis should change the way he motivates his chefs?

• Yes

• No

Open Ended

Write piece rate in the way you understand.

Open Ended

Write one advantage of piece rate to the business and explain.

Open Ended

Write one disadvantage of piece to the business and explain.

Fill in the Blank

What is meant by "motivation"?

Unit 1

Business Activity

Open Ended

What is meant by "Added Value"?

Added value

• Difference between the selling price of a product and the cost of bought in materials and components (2 Marks)

• Improvement to the product that makes it work more (1) e.g. packaging (1)

Open Ended

What is meant by "specialization"?

Open Ended

Identify two advantages of specialization. (2 Marks)

Advantages of specialization

• Increased output (quicker production) (Increased productivity) (higher efficiency)

• Lower cost (economies of scales)

• Workers being more skilled

• Better Quality (fewer mistakes)

Open Ended

Isaiah is about to set up a business manufacturing fashionable sports clothes. Do you think that if Isaiah adds value then his business will be successful and profitable? Justify your answer.

Fill in the Blank

What is meant by Added value?

Fill in the Blank

Advantages of specialization.

Unit 5

Business Objectives and Stakeholder Objectives

Open Ended

What is meant by stakeholder group?

Stakeholder group

• Any individual or group which has a (direct) interest in business because they are affected by its activities (2 Marks)

• An individual or group which has an interest in a business (1 Mark)

• Anybody inside or outside the business who cares about its operations

Open Ended

Describe stakeholders as many as you remember. (at least two)

Open Ended

Identify two possible objectives Made Fresh (organic foods manufacturer) could have.

Objectives of Made Fresh

• Expansion

• Growth/survival/increased market share

• More customers

• Increased sales

• NOT ACCEPT "REDUCE COST"

GXC produces car components in country X using imported raw materials. This year, GXC has invested in new machinery. This has resulted in firing 100 employees (because they are not needed). Some stakeholder groups were unhappy about this decision.

Open Ended

Identify two stakeholders groups that could be affected by GXC's investment in new machinery.