Chp 6 Front and Back of House Quizizz Lesson

Chp 6 Front and Back of House Quizizz Lesson

Unit 2 Foodservice Industry

Multiple Choice

If Tracy is responsible for the overall operation of Red Lobster restaurant, she is a ___________.

• General Manager

• Store Manager

• Executive Chef

• Headache Supervisor

Multiple Choice

Front of house functions include seating guests, selling food, transmitting orders, serving customers, bussing tables, and ___________.

• driving home

• obtaining payment from customers

• washing the dishes

Multiple Choice

Todd and Eric have shared with the class that one of the following is NOT a function of the front-of-the-house:

• Seating Guests

• Selling Food

• Shining Plates, Knives, and Napkins

• Serving Customers

Multiple Choice

Servers use a process called suggestive selling to increase sales — like recommending menu items that the customer might like.

• True

• False

Multiple Choice

Richel and Heavenly's restaurant uses a _____ system, which involves the use of tablets and innovative technology for transmitting orders to the back-of-the-house.

• Point-of-Sale System

• Paper System

• Remote System

• Make It Rain System

Multiple Choice

What is the primary purpose of the front of house staff?

• To cook the food

• To seat guests

• To provide quality service

• To manage the employees

Multiple Choice

How should the front of the house staff TYPICALLY be dressed?

• They can wear whatever they want to work

• Revealing clothing

• An enforced professional look, usually all black or black and white

• Open toe shoes such as sandals and flip flops

Multiple Choice

Which of the following lists only front-of-the-house staff?

• Busser, steward, and expediter.

• Cook, expediter, and sous-chef.

• Executive chef, sous-chef, and steward.

• Host or hostess, server, and busser.

Multiple Choice

Charisma, Montra, and Priscilla are bartenders, which is located in which part of the restaurant?

• Front-of-the-house

• Back-of-the-house

• Top-of-the-house

• Neighbors-house

Multiple Choice

Which front of the house staff member greets guest, keeps track of tables, and handles reservations?

• Valet

• Host or hostess

• Server

• restaurant manger

Multiple Choice

The major responsibility of the host or hostess is to ____.

• sell the dining experience to the customer

• keep the area under and around the table clean

• manage the flow of customers in the dining room

• take the payment from the guest and bring it to the cashier

Multiple Choice

Which is NOT a position found in the front of the house?

• Host

• Bartender

• Server

• Chef

Multiple Choice

The back-of-the-house staff is responsible for bussing tables, transmitting orders to the kitchen, and obtaining payment for food.

• True

• False

Multiple Choice

Food production is a(n) ________ function.

• front-of-house

• back-of-house

Multiple Choice

In a chain restaurant, the _____________ manages the kitchen of one unit of the chain.

• executive chef

• kitchen manager

• line cook

• sous-chef

Multiple Choice

Who supervises kitchen cleanup?

• the manager

• the steward

• the dishwasher

Multiple Choice

The steward and the dishwashing crew are just as essential to a restaurant as the chefs and cooks.

• True

• False

Multiple Choice

Which of the following lists only back-of-the house staff?

• Busser, server, and expediter

• Expediter, chef, and dishwasher

• Hostess or host, busser, and cashier

• Sous-chef, executive chef, cashier

Open Ended

Would you rather work in the front-of- house, or the back-of- house in a restaurant? Why?