ARMS

ARMS

Automated Restaurant Management System 2

Multiple Select

What you need to do if the polling sales failed at night?

• Communicate with Morning manager / Re submit sales to hq

• After success : Verify: business date at system

  ( ECR & ARMS)

Multiple Select

List down brief what you need to if the communication between CPU & ECR cut off?

• MOD Check the connection at POS Status.If not connected,proceed

• Check the connection between CPU & ECR

Multiple Select

Under normal situation, what shoud the night shift manager do after click on the "Polling of Sales" button ?

• Wait until Msg box

  appear for business date confirmation & clik yes to proceed .

• Wait another msg box

  appear ( Oil change reminder & modem) clik yes to complete the

  process.

Multiple Choice

Activity #2- Polling of Sales (Morning Shift) When the Morning Shift Manager should check the completion of yesterday polling process? Why?

• Morning Mod should check at morning before shift started. Ensure data / sales has successfully submitted to HQ to prevent mixing up two business date

• No need to check

Multiple Choice

How the Shift Manager can determine the yesterday Polling Process is completed?

• No need to check

• If polling yesterday incomplete “warning msg appear”, MOD continue by pressing the yes button to proceed the polling. Wait the next msg appear. If polling is succeed the cpu will shut down/ if not proceed to

  resubmit.

Multiple Choice

What the morning shift manager should do if the message box of 'Incomplete Polling" appeared after confirmed the system & business date.?

• Acknowledge the message and click polling again

• Ignore the message

• No need to do anything

Multiple Choice

What the morning Shift Manager should do if the communication between PC & ECR still failed by 10am?

• Call MIS

• Call AC

• Call RM

• Call TO

Activity #5 – Sales Projection Entry

• This Year (Day)

• Last Year (Day)

• Actual Sales Last Year

• Forecast This Year

• Last Year Event

• Planned Sales

• Current Event

Activity #6 – Fact Sheet Entry

Discuss with trainer on all entry points in the fact sheet entry.

Note down any new info that you discover under this session.

Open Ended

Activity #8 – Holding Days Maintenance

List down briefly how the Holding Days work in stock ordering process.

Activity #9 – Inventory Report Sequence   Maintenance

1.Discuss with trainer on how to change the sequence of the report.

2.After changing the Inventory Report Sequence Maintenance, which report and page will be affected by those changes?

 

Activity #9 – Inventory Report Sequence   Maintenance (b)

1.Day End Closing Stock Menu

2. Stock Count Sheet

3. Discard Entry and Report

4. Weekly Usage Report

5. Stock Book Report

Activity #11 – Labour Hours Entry

• P. Holiday (Check)

• Normal

• P. Holiday (Button)

• MC

• Annual Leave

• Claim Public Holiday

• Hospital Leave Paid

Activity #11 – Labour Hours Entry

• Absent without notice

• Unpaid Leave

• Run Shift

• Midnight Shift

• Training

Activity #13 – Staff Amenities

(Key in ECR)

• Part Time Employee

• Restaurant Manager

• Entertainment

• Donation

• Management Staff

• Food Technologist

• Training Department/Marketing Staff

Activity #14 – Settlement Control 

• Check

• Time

• Total Affected

• Description

• Amount

Activity #16 –

S&D Variable Cost Maintenance

• Cleaning Materials

• Crockeries

• Elecricity

• Maintenance

• Miscellaneous

• Stationery

• Travelling/ Water

Activity #17 – Stock Ordering (Supplier)

Discuss with trainer for all column B

Open Ended

Activity #19 – Purchase / Receiving

List down briefly how to activate a pre-order transaction upon received the stock.

Open Ended

A) List down how to do amendment to the pre-order transaction if any cancellation or additional of stock through phone is carry out.

Multiple Choice

A) List down briefly how to enter a NON pre-order transaction upon received the stock example Nestle/Etiqa

• Order by email

• Order by call

Activity #20 – Inventory Transaction

Note down at column B with definition of the transaction listed in column A.

• Transfer In

• Transfer Out

• Return

• Short supply with credit

Multiple Select

Activity #21 – Stock Level Configuration

Why is it important for user to set the Minimum and Maximum Level for each items? How does user set the Minimum and Maximum Level for each item?

• Help manager to maintain their stock level and minimize error during stock ordering.

• Users need to click on “Stock Level Configuration” key. Key in Max stock level and click file save & exit.

Multiple Select

Activity #22 – Cooked Product Projection

A) List down briefly how to activate the Cook Product Projection Report and how does the system can come out that projection?

• 1.user needs to click on “Cooked Product Projection” key

• a. user choose the projection base on ( Sales, last year same date, Event )

• b. confirm projection date

• c. sales appear follow the sales projection

• d. select ok to confirm.

Activity #23 – Day End Stock Closing

Note down at column B when the night shift manager need to enter the physical stock count under the cycle that listed in column

Multiple Choice

When to enter Daily Stock?

• At closing before polling. Capturing of those stocks that need to enter daily

• At closing before polling

  Capturing of those stocks that need to enter every Sunday night

• At closing before polling

  Capturing of those stocks that need to enter every month end

Multiple Choice

When to enter Weekly Stock?

• At closing before polling. Capturing of those stocks that need to enter daily

• At closing before polling

  Capturing of those stocks that need to enter every Sunday night

• At closing before polling

  Capturing of those stocks that need to enter every month end

Multiple Choice

When to enter Montly Stock?

• At closing before polling. Capturing of those stocks that need to enter daily

• At closing before polling

  Capturing of those stocks that need to enter every Sunday night

• At closing before polling

  Capturing of those stocks that need to enter every month end

Multiple Choice

When to enter None Stock?

• At closing before polling

  Capturing of those stocks that need to enter every month end

• At closing before polling

  Capturing of those stocks that need to enter every Sunday night

• Capturing of all the stocks including those that need not have any Physical counts at all.

Open Ended

List down briefly what are those areas the shift manager need to take note while entering the physical stock count into the system.

Multiple Select

Activity #24 – CI by Item & CI by Supplier

List down what are the different in this 2 entry.

• CI by supplier: This is the data entry for Carriage Inward by Supplier, which is used to calculate the carriage inward cost based on per delivery trip.

• Ci by items: This is the data entry for Carriage Inward by Stock Item, which is used to calculate the carriage inward cost based on per item received

Activity #25 – Discard Entry

Note down at column B with definition of the transaction listed in column A.

Multiple Choice

Definition Expire?

• Any products discard due

  to exceeded shelf life and discard time.

• Any products that still within shelf life but need to discard due to closure of restaurant business at end of the day

• Any products that discard due to “Drop” on the

  contaminated surface like floor during preparation.

Multiple Choice

Definition LOC?

• Any products discard due

  to exceeded shelf life and discard time.

• Any products that still within shelf life but need to discard due to closure of restaurant business at end of the day

• Any products that discard due to “Drop” on the

  contaminated surface like floor during preparation.

Multiple Choice

Definition DROP?

• Any products that discard due to “Drop” on the

  contaminated surface like floor during preparation.

• Any products that still within shelf life but need to discard due to closure of restaurant business at end of the day

• Any products discard due

  to exceeded shelf life and discard time.

Multiple Choice

Definition Damage?

• Any products discard due

  to exceeded shelf life and discard time.

• Any products that discard due to substandard quality or damaged during the preparation process.

  E.g. Chicken pieces with

  torn skin.

• Any products that still within shelf life but need to discard due to closure of restaurant business at end of the day

Multiple Choice

Activity #26 – Sign Out/ In

How can the user switch the users function by using this above utility?

• To start this function, the user have to go Utility Menu and click on Sign Out/In key, the system will prompt out the following menu for other user that wish to enter the system with their own Login Name.

• No need to key in.

Activity #27 – Reports

Write down the purpose of having the reports in column B.

Note the frequency of the report need to be view or generate at column C.

Lets discuss with trainer.

Activity #28 – Journals (Transight)

List down briefly what is the purpose of having journal and which of the journal need to be printed out daily.