Unit 5 - ECommerce - Part 2

DCM - Unit 5 - ECommerce - Part 2

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Unit 5 - ECommerce - Part 2

Workflow of E-commerce activities

Online Payment Systems

Mobile Payment Solutions

Workflow of

E-commerce activities

Workflow - Product Sourcing

Workflow - Digital Promotion

Workflow - Order Fulfulment

Workflow - Post Sales Activities

Workflow - Manage ECommerce Business

Payment Gateways

Paypal

eNETS

Stripe

AsiaPay

PayPal Express Checkout

Besides its international online payments service, PayPal also offers a hosted payment gateway called PayPal Express Checkout

eNETS

A product of NETS, an online payments service provider in Singapore; eNETS is an integrated payment gateway that accepts multiple payment options, aside from credit card payments

Stripe

Stripe is the latest integrated payment gateway in Singapore for e-commerce businesses.

It was officially launched in the country in September 2016, but is fast becoming a strong competitor in the local online payment processing industry

AsiaPay

Founded in 2000, AsiaPay provides payment processing solutions to banks and e-businesses covering international credit card, debit card, bank account/net banking, wallet, over-the-counters, and other prepaid card payments.

AsiaPay’s services include multi-currency, multi-lingual, multi-card, and multi-channelled payment solutions

Mobile Payment Solutions

Mobile Wallet

Connected Bank Account

Linked Credit/Debit Card

Multiple Select

Mobile Payment Solutions

Cashless payment functionalities.

Includes payment via

• mobile wallets or application payment services

• connected bank accounts

• linked credit or debit cards

Multiple Choice

Mobile Payment via Mobile Wallet

A mobile wallet is a type of ____ wallet where users can send, receive, and store money, and pay for purchases through their smartphone.

• virtual

• physical

Mobile Payment via Mobile Wallet

Activating a security feature in their phone and through NFC (Near Field Communications), they tap their device to make payment.

Multiple Select

Mobile Payment via Mobile Wallet

Examples include:

• AndroidPay

• Singtel DASH.

• SamsungPay

• PayLah

Mobile Payment

via Connected Bank Account

Use funds in one’s bank account for payment in lieu of cash

make funds transfer from their bank account to the seller

Multiple Select

Mobile Payment via Connected Bank Account

Users could simply scan the merchant’s QR Code and execute the payment. Examples are:

• UOB Mighty

• PayLah

• Flashpay.

• GrabPay

Mobile Payment

via Linked Credit/Debit Card

The customer uses an application to make payment charging the payment to their credit card usually through a mobile wallet.

Multiple Select

Mobile Payment via Linked Credit/Debit Card

This method may incur fees,

• is widely accepted when transacting in foreign denominations

• provides an extra security against theft.