Evaluate the Quality of a service

Evaluate the Quality of a service

English Learning

People say: "The Customer is always right." Is that true?

Let's answer the following questions related the reading

Multiple Choice

If you waste your customer's time they___come back.

• Will

• Won't

Multiple Choice

If you don't do what you say you will do, your customers ___ think you are reliable.

• will

• won't

Multiple Choice

If you aren´t courteous, to your customers, they___ complain.

• will

• won't

Multiple Choice

If your customers don't feel valued, they ___ feel important.

• will

• won´t

Multiple Choice

If you don't have a "can-do" attitude, your customers ___ think you're willing to help.

• will

• won't

Multiple Choice

From the following adjectives, which one doesn't describe a good business person?

• Reliable

• Friendly

• Procrastinate

• helpful

Poll

Do you agree with the saying "The customer is always right?"

• Yes

• No