Navigate IBIS and file a claim, TRA/TAA, Adding/Removing

IBIS Training Guide

How to file a UI claim

IBIS & Call Courtesy

Lets connect the lessons

Its time to role play!

Important Reminder

Poll

When filing a new claim they may be instances were an agent would need to delete an issue ?

• True

• False

Poll

Please verify this statement

• True

• False

Multiple Select

Select which list of issues should be added when filing a new claim.

Multiple Select

When filing a new a claim these issues should be deleted.

• true

• false