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Mobile Broadband Booster Training

Mobile Broadband Booster Training

Assessment

Presentation

Computers

1st - 12th Grade

Hard

Created by

John Cosgrove

FREE Resource

7 Slides • 3 Questions

1

Mobile Broadband Booster Training

Pocket Hotspot and Tablets

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2

Multiple Select

How could you find out if a customer would benefit from a PHS?

1

Guess...

2

Give them prices and let them decide...

3

Use LEAP to find out about their lifestyle and needs...

4

Check their account for additional connections...

3

LEAP and Account check

Using LEAP will ensure you explore all lifestyle options and checking the customer account could open opportunity for existing upgrades.

4

Multiple Select

What are the benefits of a PHS?

1

Connect up to 16 devices...

2

Connect any wifi-only devices on-the-go...

3

Share data from your mobile phone tariff...

4

For use when home WiFi goes down...

5

Customer scenario 1...

A new customer comes into store and would like the Samsung Galaxy FE. Through leap you find out they regularly use 40GB per month on their existing network. They also have a wifi only tablet they use at home and for their children.

6

Multiple Select

The Samsung Galaxy FE is £43.81 over 36 months on the 60GB tariff, how much would it be when adding a PHS as the lead line?

1

An extra £2.38 device and sharer data...

2

An extra £1 for the device...

3

The same price...

4

Customer saves £3.22 due to family plan...

7

Family plan discount

When adding the PHS as the lead line the price goes from £43.81 pm (phone only) to £40.59 (phone and PHS). Plus the customer can now share thair data with their wifi-only tablet, great to use for the kids when they are out of the house.

8

Tablets

Sharer and lead line options

9

Customer scenario 2

A new customer would like to get the Samsung Galaxy FE. They have also mentioned a tablet for their partner to watch Netflix on.

They have mentioned they use loads of data but the tablet would mainly be used at home.


Utilising the tablet as a lead line, an unlimited tariff for the phone, what kind of deal can we do...

10

Samsung FE, Tab S6 Lite

  • The FE is £50.81pm over 36m on UNLIMITED

  • The Tab S6lite is £14pm (£1 cheaper due to family plan) over 36m on 1GB

  • Total cost £64.81pm

  • However if we do the Tab first

  • Tab £15pm

  • Phone £43.81pm

  • Total cost £58.81!!! £6 per month saving (acc damage insurance for phone paid for?)

Mobile Broadband Booster Training

Pocket Hotspot and Tablets

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