Nonverbal Communication

Nonverbal Communication C. 5

​DC SPEECH 1321

Multiple Choice

What are some examples of nonverbal communication

• Your posture

• Your smile

• The way you dress

• all of them

In in this chapter we will review 4 different points of discussion

define and explain nonverbal communication

discuss major types of communication and the cultural differences

describe nonverbal symbols and culture shock

identify how to improve nonverbal communication

Poll

You're getting ready for an interview. What colors should you wear for the interview

• Red and Black

• Navy and Tan

• Green and Black

• white

Tips to look professional

• most basic business colors navy, gray and tan (others green, gold and black)

• the darker the color, the higher the rank

• other accessories (artifacts) shoes, briefcase, college rings

If our expectations are met, we judge them favorably

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Expectations Violations Theory

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Nonverbal communication

• according to the book, it is all intentional and non intentional messages that are NOT written, spoken or sounded.

• must consider the sender's frame of reference, cultural background and specific situation.

Open Ended

In Your Words, Explain nonverbal communication.

Multiple Choice

What are some nonverbal signs of weakness

• Bowed posture

• Playing with an object

• Nervous shaking

• all of these

Open Ended

What would be some nonverbal signs of power?

At work, let's look at these 3 terms

• technical level- these are behaviors that are easily spoken of by most citizens of a particular culture. (greeting a customer)

• formal level- rules for behavior are clearly stated, but not the reason for this behavior (the typical office hours 9-5)

• Informal Level-these rules are unconsciously learned by imitaiton.

Open Ended

Do you prefer a friend that hugs you often or not? Why?

Haptics or touch

People from different cultures use touch differently. Studies show someone from Puerto Rico tends to use touch more that someone from England. A firm handshake makes a good impression. Look at page 140

Multiple Choice

When dealing with social distance, how many feet should you be apart?

• 1

• 3

• 6

• 20

Distance

• Intimate

• Personal

• Social

• Public

Seating arrangements

How we are seated can play influence on whether people feel comfortable or welcomed

Poll

What are some non verbal behaviors you think you need to work on

• being on time

• putting away my phone when others are speaking

• making good eye contact

• dressing for the ocassion

• my posture