Human Resource Management

Human Resource Management

Introduction

Multiple Choice

________ is the process of acquiring, training, appraising, and compensating employees, and

attending to their labor relations, health and safety, and fairness concerns.

• Labor relations

• Human resource management

• Behavioral management

• Organizational health and safety management

Multiple Choice

The HR staff member who has the job of advising management on all aspects of union-

management aspects is the ________.

• recruiter

• line manager

• compensation manager

• labor relations specialist

Multiple Choice

Ralph works in the HR department and is in charge of developing the plans for how people

are paid and how the employee benefits program is run. Ralph is most likely holding the position of

• training specialist

• recruiter

• compensation manager

• job analyst

Multiple Choice

Personnel activities associated with human resource management most likely include all of

the following EXCEPT ________.

• Orienting and training new employees

• appraising employee performance

• building employee commitment

• developing customer relationships

Multiple Select

Setting standards such as sales quotas, quality standards, or production levels is part of the

leading function of human resource management.

• True

• False

Multiple Choice

The knowledge, education, training, skills, and expertise of a firm's workers is known as:

• physical capital.

• management's philosophy.

• human capital.

• production capital.

• cultural diversity.

Multiple Choice

________ functions involve assisting and advising line managers.

• Staff

• Advocacy

• Line

• Coordinative

Multiple Choice

Will works at a position in his organization where he maintain contacts within the local

community and travels to search for qualified job applicants. Will's position is best described as:

• recruiter

• manager

• labor relations specialist

• job analyst

Multiple Choice

All of the following are major areas in which an HR manager assists and advises line

managers EXCEPT

• recruiting

• hiring

• strategic business planning

• compensation

Multiple Choice

The globalization of markets and manufacturing has vastly increased:

• the quality of products and services.

• standardization practices.

• international competition.

• the prices of products and services.

• employee turnover.

Multiple Choice

Human resource managers are generally staff managers

• True

• False

Multiple Choice

Which of the following human resource management specialties calls for collecting data to

write job descriptions?

• job analyst

• job training specialist

• compensation manager

• EEO coordinator

Multiple Choice

External environmental influences having a direct or indirect influence on HRM include which of the following:

• labour market conditions.

• organizational culture.

• organizational climate.

• decreasing work force diversity.

• increasing empowerment.

Multiple Choice

In small organizations, line managers frequently handle all personnel duties without the

assistance of a human resource staff.

• True

• False