Communication in Business

Communication in Business

MOB U1 M2 Objective 9

Open Ended

What comes to your mind when you hear the word communication?

Why is Communication important?

Functions of Communication

within an organization

TYPES OF COMMUNICATION

• Verbal

• Non-verbal

• Formal

• Informal

The communication process

COMMUNICATION CHANNELS

• Oral

• Written

• Visual

• Electronic

• Non-verbal