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Adjustment Letters

Adjustment Letters

Assessment

Presentation

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English, Professional Development

•

University

•

Medium

Created by

Thian Pik

Used 3+ times

FREE Resource

5 Slides • 12 Questions

1

Adjustment Letters

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IMPROVEMENTS IN CUSTOMER SERVICE

I refer to your letter dated 27 February 2020 which you made several (1)____________ related to the functioning of our online registration facility, the (2)__________of space at the exhibition venue, the physical safety of the attendees, and the number of product leaflets. I (3)_____________ for your comments, which can help us improve our services in the future.

4

Fill in the Blanks

I refer to your letter dated 27 February 2020 which you made several (1)

Type answer...

related to the functioning of our online registration facility,

5

Fill in the Blanks

the (2)

Type answer...

of space at the exhibition venue, the physical safety of the attendees, and the number of product leaflets.

6

Fill in the Blanks

I (3)

Type answer...

for your comments, which can help us improve our services in the future.

7

Our online facility was working slowly because of (4)_________________________________________ to that webpage just before the registration deadline, which caused the server to (5)________________. 

The hotel was (6)__________________________ for the large number of attendees due to the same situation: many visitors registering just before the deadline. These registrations caused the situation in which we booked a place which was (7)____________________ for a specialist exhibition rather than a large public event.


8

Fill in the Blanks

Our online facility was working slowly because of (4)

Type answer...

to that webpage just before the registration deadline,

9

Fill in the Blanks

which caused the server to (5)

Type answer...

.

10

Fill in the Blanks

The hotel was (6)

Type answer...

for the large number of attendees due to the same situation: many visitors registering just before the deadline.

11

Fill in the Blanks

These registrations caused the situation in which we booked a place which was (7)

Type answer...

for a specialist exhibition rather than a large public event.

12

To state it simply, we were (8)____________ by the enthusiastic response from the public. This resulted in (9)_____________________ conditions because we had (10)____________ the space required and the security officers were very busy trying to control the visitor flow. 


As our resources were prepared for (11)_____________________________, we had also prepared a small number of information leaflets on the products, which should have been enough. Online copies of the leaflets are (12)_________________ at http://www.xint.com.ht/soundsystems2020/leaflets.htm.


For next year’s exhibition, we will prepare for a larger number of visitors. I hope you will come. I look forward to seeing you there. 


13

Fill in the Blanks

To state it simply, we were (8)

Type answer...

by the enthusiastic response from the public.

14

Fill in the Blanks

This resulted in (9)

Type answer...

conditions

15

Fill in the Blanks

because we had (10)

Type answer...

the space required and the security officers were very busy trying to control the visitor flow.

16

Fill in the Blanks

As our resources were prepared for (11)

Type answer...

, we had also prepared a small number of information leaflets on the products, which should have been enough.

17

Fill in the Blanks

Online copies of the leaflets are (12)

Type answer...

at http://www.xint.com.ht/soundsystems2020/leaflets.htm.

pattern-tertiary

Adjustment Letters

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