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Adjustment Letters

Adjustment Letters

Assessment

Presentation

English, Professional Development

University

Medium

Created by

Thian Pik

Used 3+ times

FREE Resource

5 Slides • 12 Questions

1

Adjustment Letters

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IMPROVEMENTS IN CUSTOMER SERVICE

I refer to your letter dated 27 February 2020 which you made several (1)____________ related to the functioning of our online registration facility, the (2)__________of space at the exhibition venue, the physical safety of the attendees, and the number of product leaflets. I (3)_____________ for your comments, which can help us improve our services in the future.

4

Fill in the Blank

I refer to your letter dated 27 February 2020 which you made several (1)____________ related to the functioning of our online registration facility,

5

Fill in the Blank

the (2)__________of space at the exhibition venue, the physical safety of the attendees, and the number of product leaflets.

6

Fill in the Blank

I (3)_____________ for your comments, which can help us improve our services in the future.

7

Our online facility was working slowly because of (4)_________________________________________ to that webpage just before the registration deadline, which caused the server to (5)________________. 

The hotel was (6)__________________________ for the large number of attendees due to the same situation: many visitors registering just before the deadline. These registrations caused the situation in which we booked a place which was (7)____________________ for a specialist exhibition rather than a large public event.


8

Fill in the Blank

Our online facility was working slowly because of (4)_______________________

to that webpage just before the registration deadline,

9

Fill in the Blank

which caused the server to (5)______________.

10

Fill in the Blank

The hotel was (6)______________________ for the large number of attendees due to the same situation: many visitors registering just before the deadline.

11

Fill in the Blank

These registrations caused the situation in which we booked a place which was (7)________________ for a specialist exhibition rather than a large public event.

12

To state it simply, we were (8)____________ by the enthusiastic response from the public. This resulted in (9)_____________________ conditions because we had (10)____________ the space required and the security officers were very busy trying to control the visitor flow. 


As our resources were prepared for (11)_____________________________, we had also prepared a small number of information leaflets on the products, which should have been enough. Online copies of the leaflets are (12)_________________ at http://www.xint.com.ht/soundsystems2020/leaflets.htm.


For next year’s exhibition, we will prepare for a larger number of visitors. I hope you will come. I look forward to seeing you there. 


13

Fill in the Blank

To state it simply, we were (8)____________ by the enthusiastic response from the public.

14

Fill in the Blank

This resulted in (9)_____________________ conditions

15

Fill in the Blank

because we had (10)____________ the space required and the security officers were very busy trying to control the visitor flow.

16

Fill in the Blank

As our resources were prepared for (11)_____________________________, we had also prepared a small number of information leaflets on the products, which should have been enough.

17

Fill in the Blank

Online copies of the leaflets are (12)_________________ at http://www.xint.com.ht/soundsystems2020/leaflets.htm.

Adjustment Letters

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