Ch. 15-2 GN: Consumer Rights and Responsibilities

Ch. 15-2 GN: Consumer Rights and Responsibilities

Multiple Choice

Which of the following is NOT one of the seven rights of consumers?

• The right to be heard

• The right to be informed

• The right to service

• The right to always be right

Multiple Choice

True or False. An implied warranty is understood to apply even though it hasn't been stated.

• True

• False

Multiple Choice

True or False. The U.S. Consumer Product Safety Commission is responsible for regulating the safety of food.

• True

• False

Multiple Choice

True or False. An implied warranty is usually printed in the owner's manual of a product.

• True

• False

Multiple Choice

A person who compares product information on labels is using the consumer right to

• service

• be informed

• be heard

• a remedy

Multiple Choice

If a person returns an item as new for a refund after using it, this violates the consumer responsibility to be

• honest

• involved

• informed

• active