SPEAK PROFESSIONALLY

SPEAK ENGLISH PROFESSIONALLY

WORKSHOP

TOPICS

• Small Talk & Conversational Vocabulary

• Expressions & Pronunciation

• Elevator Pitch

• Video Conferencing Techniques

• Group Discussion Language

• Powerful Phone Talk

• Key Points: A Strong Interview

Open Ended

What kind of greetings do you use?

Open Ended

What do you usually talk about?

SMALL TALK & CONVERSATIONAL VOCABULARY

• PRACTICE WITH SHORT CONVERSATIONS ABOUT EVERYDAY TOPICS

• INTRODUCE YOURSELF ALWAYS! DON'T BE SHY

• MAKE A CONNECTION WITH THE LISTENER

• MAKE PLANS TO SEE THAT PERSON AGAIN

Home

Open in new tab

Copy link

Multiple Choice

SMALL TALKS ARE USUALLY ABOUT...

• SPECIFIC TOPICS

• GENERAL TOPICS

• TECHNICAL TOPICS

EXPRESSIONS & PRONUNCIATION

• WORD AND SENTENCE STRESS

• INTONATION: RISING AND FALLING INTONATION

Home

Open in new tab

Copy link

Multiple Choice

EXAMPLES OF CONTENT WORDS:

• PREPOSITIONS, PRONOUNS, ARTICLES, MODALS

• VERBS, NOUNS, ADJECTIVES, ADVERBS

ELEVATOR PITCH

• WORD AND SENTENCE STRESS

• INTONATION: RISING AND FALLING INTONATION

Multiple Choice

WHAT ELEMENT DOES AN ELEVATOR PITCH NEED TO BE SUCCESSFUL?

• TELL A STORY

• CAUGHT LISTENER'S ATTENTION

• EASY TO UNDERSTAND

• ALL PREVIOUS ANSWERS

PRACTICE YOUR ELEVATOR PITCH

FILL IN THE SAMPLE WITH YOUR OWN IDEAS.

SAMPLE OUTLINE

Hello, I'm very happy to meet you. My name is ________ and I'm a ________. I work in ________ department/team, therefore I have some interesting ideas about ________. I would love to introduce them to you. Here's my contact info: ________. I'm looking forward to speak with you again. Thank you.

ORGANIZE YOUR PITCH

• INTRODUCTION: engage, use photos, graphs, visuals, numbers, active language

• BODY: details, value, why you?

• CONCLUSION: secure interest, close the deal

VIDEO CONFERENCING TECHNIQUES

• DURING A VIDEO CONFERENCING...

• ENGLISH AS A SECOND LANGUAGE

• DURING A MEETING...

VIDEO CONFERENCING TECHNIQUES (PART 2)

• FORMAL OR INFORMAL TITLES

• UNDERSTAND OTHER CULTURES

• WAYS TO LEAVE A MEETING POLITELY

WAYS TO LEAVE A MEETING POLITELY

• Excuse me, I have to leave for another appointment. I'm sorry

• I'm very sorry but we'll have to continue this discussion another tim

• Mr./Ms. ________, something important has just come up and I have to leave... I'll be in touch very soon

SITUATIONS

CHOOSE THE CORRECT APPROACH FOR EACH SITUATION

Multiple Choice

A SPEAKER IS DESCRIBING A PROJECT, BUT THE INFORMATION YOU HAVE IS DIFFERENT

• AGREE WITH THE SPEAKER

• DISAGREE WITH THE SPEAKER

Multiple Choice

SPEAKER ASK YOU A QUESTION, BUT YOU DON'T HEAR CLEARLY

• AGREE WITH THE SPEAKER

• ASK FOR CLARIFICATION

• SHOW YOU UNDERSTAND FOR NOW

Multiple Choice

YOU HAVE IMPORTANT INFORMATION BUT SOMEONE ELSE IS TALKING RIGHT NOW...

• INTERRUPT POLITELY

• LET THE SPEAKER FINISH TO TALK

• WAIT FOR THE RIGHT TIME TO SPEAK

Multiple Choice

ONE OF THE PARTICIPANTS AT THE MEETING HASN'T HAD A CHANCE TO SPEAK

• DON'T BOTHER THE PARTICIPANT

• INVITE THE PARTICIPANT TO TALK

• IGNORE THE PROBLEM AND LET THE MEETING CONTINUE

GROUP DISCUSSION LANGUAGE

• WAYS TO AGREE & DISAGREE

• WAYS TO CLARIFY INFORMATION

• EXPRESSION TO SHOW YOU UNDERSTAND

• WAYS TO GET YOUR TURN

WAYS TO AGREE & DISAGREE

• YES, I AGREE / I'M AFRAID I DON'T AGREE

• IT LOOKS GOOD TO ME / I'M SORRY, BUT I DON'T AGREE

• I THINK SO, TOO / THAT'S INTERESTING BUT I'D PREFER . . .

• I DEFINITELY AGREE / ACTUALLY, I DISAGREE BECAUSE . . .

WAYS TO CLARIFY INFORMATION

• EXCUSE ME, I DIDN'T HEAR THAT. COULD YOU SAY IT AGAIN?

• SORRY, I MISSED WHAT YOU JUST SAID. COULD YOU REPEAT THAT PLEASE?

• I'M SORRY, COULD YOU EXPLAIN THAT AGAIN?

• EXCUSE ME, COULD YOU TELL ME WHAT THAT MEANS?

Multiple Choice

AS THE SPEAKER CLARIFIES...

• CONFIRM YOU UNDERSTAND

• RESTATE WHAT THEY SAY

• BOTH ANSWERS

• NONE

EXPRESSIONS TO SHOW YOU UNDERSTAND

• OKAY, I UNDERSTAND NOW

• THANK YOU FOR CLARIFYING THAT

• THANK YOU, I SEE WHAT YOU MEAN NOW

• THANKS, NOW I GET IT

WAYS TO GET YOUR TURN

• EXCUSE ME, CAN I SAY SOMETHING HERE?

• COULD I INTERRUPT YOU FOR A MINUTE?

• SORRY TO INTERRUPT, BUT I'D LIKE TO SAY SOMETHING ABOUT . . .

• SORRY FOR THE INTERRUPTION, BUT I NEED TO SAY THAT . . .

POWERFUL PHONE TALK

• WAYS TO SAY YES & NO

• WAYS TO ASK FOR CLARIFICATION

• POSSIBLE RESPONSES

• WAYS TO CLOSE A CONVERSATION

WAYS TO SAY YES & NO

• YES, I'D BE HAPPY TO / I'M SORRY BUT I'M UNABLE TO . . .

• CERTAINLY, WHAT WOULD YOU LIKE TO KNOW / UNFORTUNATELY, I'M NOT ABLE TO . . .

• OF COURSE / SORRY, I'M BUSY RIGHT NOW

• NOT A PROBLEM AT ALL / I'M AFRAID I CAN'T DO IT NOW

WAYS TO ASK FOR CLARIFICATION

• I'M SORRY, I MISSED THAT

• EXCUSE ME, I DIDN'T CATCH WHAT YOU SAID

• SORRY. I'M NOT SURE I UNDERSTAND

Multiple Choice

POSSIBLE RESPONSES

• OH, LET ME EXPLAIN

• I'D BE HAPPY TO

• CERTAINLY, WHAT I MEAN IS . . .

• ALL PREVIOUS ANSWERS

• NONE

WAYS TO CLOSE A CONVERSATION

• THANKS. I LOOK FORWARD TO SPEAKING WITH YOU AGAIN

• IT'S BEEN GREAT TALKING TO YOU

• I'VE ENJOYED THIS CONVERSATION AND HOPE WE'LL TALK AGAIN SOON

KEY POINTS: A STRONG INTERVIEW

• PERSONAL SKILLS + BODY LANGUAGE

• PRESENCE

• PRONUNCIATION

THANK YOU

STAY TUNE FOR OUR NEXT WORKSHOP!