INLOG Examen Sustitutorio 5to ciclo - 2021-1

INLOG Examen Sustitutorio 5to ciclo - 2021-1

Read CAREFULLY all the instructions. You can ONLY answer each question ONCE

Only the FIRST ATTEMPT at the exam will be graded

The total score is 145 points

Read the article and answer the questions. 

Office workers dismissed for spending two hours a day on eBay™

Office workers dismissed for spending two hours a day on eBay™ (part 1/3)

Nine office workers have been dismissed by a Town Council in South Wales after it was discovered that they were spending up to two hours a day on eBay. The workers’ Internet habit was discovered when an IT expert was hired by the council to investigate the amount of time its staff were spending on the Internet. The Head of Financial Services at Neath Port Talbot Council, Hywel Jenkins, said: ‘The main reason for carrying out the investigations was the significant time staff were spending on the Internet. The investigation revealed that these Council employees were spending their time on shopping, entertainment and BBC/ Sky-related websites.’

Office workers dismissed for spending two hours a day on eBay™ (part 2/3)

Union officials suggested that the Council should have set up its IT system to prevent workers accessing sites like eBay. Mark Fisher, a welfare officer with the union Unison, said: ‘People get very involved in eBay, Sky Sports and their favourite football teams. It happens in many offices. Obviously we cannot justify people spending a couple of hours of working time looking at these sites, but temptation was put in their way.’

Office workers dismissed for spending two hours a day on eBay™ (part 3/3)

Mr Fisher emphasized the need for employers to take preventative measures. He said: ‘We want the Council to make changes to its IT system to stop workers getting into this kind of trouble. We want firewalls installed to prevent staff accessing these sorts of websites at any time other than between the traditional lunch breaks between noon and 2 pm. We are looking at how the system can be tightened up so these people won’t get dismissed.’

Open Ended

Why did Hywel Jenkins hire an IT expert? (10p)

Open Ended

What kind of websites were the workers visiting? (10p)

Open Ended

What was the position of the union representative? Do you think it is reasonable? (10p)

Open Ended

What kind of things does Mr Fisher think companies should do to prevent these situations from happening? (10p)

Listening

Emily Pearce is business development director at Worldwide Communications, an advertising company. The firm started in 1995 and has 65 employees who need email and Internet access. Emily explains how they put an email and Internet policy in place. Listen and complete the missing information in the next slides.

Multiple Choice

Every employee has to _____________ a copy of the policy. (5p)

• sign

• complete

• read

• sigh

• accept

Multiple Choice

The policy covers personal use, _____________ between colleagues, downloads and what happens if the rules are broken. (5p)

• emails

• calls

• meetings

• disputes

• friendship

Multiple Choice

Employees are allowed to access the Internet for personal use during _____________. (5p)

• hours

• breaks

• time

• calls

• visits

Multiple Choice

_____________ emails which are not related to work are not allowed.

• Personal

• Internal

• Interesting

• Formal

• Written

Multiple Choice

Employees have to be careful what they _____________. (5p)

• download

• say

• wear

• read

• send

Multiple Choice

They once had a problem when an employee was sending emails to her _____________ all day. (5p)

• boyfriend

• brother

• boss

• colleague

• neighbour

Listening and writting

Listen to the television interview with Ron White, the union representative, and Peter Jones, the public relations officer of Cristal Malvern. Answer the questions in the next slides.

Open Ended

What kind of ‘adjustment plan’ do you think the company has? (10p)

Open Ended

Why is it not possible to move to another location? (10p)

Open Ended

What is the attitude of the union? (10p)

Open Ended

What does Ron White say about the rumour that the company might have to close? (10p)

READ THE EXTRACTS (next slide) AND SELECT THE CORRECT OPTION FOR THE QUESTIONS IN SLIDES 24-28

Staff appraisal is very much ‘in fashion’ but recently some experts have begun to question how useful it is. Read these quotes from different blogs and match the extracts to the problems IN SLIDES 24 TO 28

Multiple Choice

It is inaccurate and subjective. (5p)

• Extract A

• Extract B

• Extract C

Multiple Choice

It is unpopular with both managers and employees. (5p)

• Extract A

• Extract B

• Extract C

Multiple Choice

It is uneconomic and not good for company performance. (5p)

• Extract A

• Extract B

• Extract C

Multiple Choice

It creates a bad atmosphere between members of staff. (5p)

• Extract A

• Extract B

• Extract C

Multiple Choice

It doesn’t work because managers don’t have time to do it well. (5p)

• Extract A

• Extract B

• Extract C

GRAMMAR

IN THE FOLLOWING SLIDES, correct AND write the sentences which have a grammar mistake. If the sentence is correct, write “correct” on the writing space.

You'll get 05 points for each right answer.