BSBTEC201 Use Business Software Applications

BSBTEC201 Use Business Software Applications

Topic One

Open Ended

Before creating and sending a business document, what questions should you ask yourself?

Before you start a task make sure you ask:

• What is the purpose of the task?

• Who is the audience?

• How should it be presented?

Open Ended

Why is it important to know the audience, purpose and format requirements of a document before you begin?

Poll

If you are unsure of what is required before creating a document, who should you ask for help?

• Google

• Supervisor or Manager

• Colleague/Co-Worker

• Your Mum

Organisational requirements for document type and style include:

• Templates – used as the base from which to start a document

• Style guides – provide specifications and design details for formatting and presentation of documents.

Document Types

• Word processed documents are the most common type of document created and used in organisations. They include: 

• Meeting agendas and minutes 

• Reports 

• Notices

• Letters

• Memos 

Open Ended

What are some examples of common devices used in an office environment?

Organisations use a range of technology and software applications to complete tasks.

• Computers

• Laptops

• Printers

• Photocopiers 

• Scanners

There are two major categories of software:

• System software (e.g. Windows operating system)

• Application software, including:

• Word processing

• Spreadsheets

• Database

• Email

Open Ended

What is the difference between system software and application software?

Can you identify these applications?

What would you usually use each of these applications for?

Multiple Choice

What is ergonomics?

• the branch of knowledge concerned with the production, consumption, and transfer of wealth

• the study of people's efficiency in their working environment

• cooking and other aspects of household management, especially as taught at school

Open Ended

Why is ergonomics relevant to working in an office environment?

Ergonomics

• The aim of ergonomics is to reduce the risk of accidents, injury and illness by applying safe work practices. In the office this includes your:

• chair

• desk

• keyboard

• mouse

• monitor