PCIT21 WEEK 2

PCIT 21- Week2

Joey Miranda Suba, DIT

Digital transformation

​Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.

​https://www.salesforce.com/products/platform/what-is-digital-transformation/

Poll

What are the devices with you right now?

• Desktop

• Laptop

• Smartphone

• Others

​Digital transformation begins and ends with the customer.

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Digital transformation is changing the way business gets done and, in some cases, creating entirely new classes of businesses

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​What is digital transformation - understanding the possibilities.

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A key element of digital transformation is understanding the potential of your technology.​

Takeaway...

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Adapt business to leverage digital transformation.

Multiple Choice

Digital transformation is related to ...

• traditional technologies

• digital technologies