WORLD TOURISM

​Adesti Komalasari

• ​Language, Literature, Literacy, Culture, and Education Technology

• Coffee, Movies, and Art enthusiast

• A lifelong learners

AGENDA

1. Vocabulary Items about tourism sectors

2. Grammar : Present Simple Question forms

3. Checking and confirming details

Vocabularies – The Tourism Industry

Read FOUR facts about tourism industry carefully because later we will practice to answer some vocabulary-related questions

VOCABULARY PRACTICES​

​TOURISM INDUSTRY

Choose the correct definition from the given key words

Multiple Choice

Inbound tourism

• A member of your family

• People travelling in their own country

• People travelling in their own country

• Tourists arriving in different countries from their own

Multiple Choice

Outbound tourism

• Time devoted to rest, relaxation and pleasure

• Visiting friends and relatives

• To give money as a payment for something

• Tourists visiting places outside their own country

Multiple Choice

Domestic tourism

• Time devoted to rest, relaxation and pleasure

• Tourists arriving in different countries from their own

• A member of your family

• People travelling in their own country

Multiple Choice

Trip

• People travelling in their own country

• Tourists visiting places outside their own country

• To give money as a payment for something

• Travel for a short time or for a specific reason

Multiple Choice

VFR stands for

• People travelling in their own country

• Tourists visiting places outside their own country

• To give money as a payment for something

• Visiting friends and relatives

Multiple Choice

Relative

• People travelling in their own country

• Tourists visiting places outside their own country

• Visiting friends and relatives

• A member of your family

Multiple Choice

Leisure

• People travelling in their own country

• Tourists visiting places outside their own country

• To give money as a payment for something

• Time devoted to rest, relaxation and pleasure

Multiple Choice

Spend

• People travelling in their own country

• Tourists visiting places outside their own country

• Visiting friends and relatives

• To give money as a payment for something

VOCABULARY PRACTICES​

​TOURISM SECTOR

Choose the correct definition of the tourism sector with the given phrases as the options.

Multiple Choice

Accommodation

• Olympic Games, business convention

• Travel agent, tour operator

• Airline, railway

• Campsite, bed and breakfast

Multiple Choice

Recreation and entertainment

• Zoo, museum

• Airline, railway

• Campsite, bed and breakfast

• Golf, skiing

Multiple Choice

Attractions

• Travel agent, tour operator

• Airline, railway

• Golf, skiing

• Zoo, museum

Multiple Choice

Events and conferences

• Travel agent, tour operator

• Restaurant, café

• Airline, railway

• Olympic Games, business convention

Multiple Choice

Food and beverage

• Travel agent, tour operator

• Campsite, bed and breakfast

• Airline, railway

• Restaurant, café

Multiple Choice

Transportation

• Travel agent, tour operator

• Campsite, bed and breakfast

• Zoo, museum

• Airline, railway

Multiple Choice

Travel trades

• Airline, railway

• Campsite, bed and breakfast

• Zoo, museum

• Travel agent, tour operator

Grammar:

Present Simple Question form

Pay Attention to how question in Present Simple is formed​

​PAY ATTENTION TO THE FOLLOWING STATEMENTS

​Statement Form: He is Japanese.

Question Form: Is he Japanese?

​

​Statement Form: She is happy with facilities from our hotel.

Question Form: Is she happy with the facilities from our hotel?

​What can you see from the sentence order?

For a BE form question,

change the order of the be and subject.

​PAY ATTENTION TO THE FOLLOWING STATEMENTS

​Statement Form: Yes, the restaurant opens at 7pm.

Question Form: Does restaurant open at 7pm?

​

​Statement Form: No, they do not like a crowded place.

Question Form: Do they like a crowded place?

​What can you see from the sentence order?

For a YES/NO question, use auxiliary verb DO/DOES. The verbs must be in V1.

​PAY ATTENTION TO THE FOLLOWING STATEMENTS

​Statement Form: The mall closes at 9pm.

Question Form: What time does the mall close?

​

​Statement Form: She swims in a pool.

Question Form: Where does she swim?

​What can you see from the sentence order?

For information questions with verbs, use WH questions words and auxiliary verb do/does. The verbs must be in V1.

​FORMING QUESTIONS EXERCISE

​Create a question statement based on the jumbled sentence

Open Ended

Museum / the / Louvre / is / where

Open Ended

Visitors / does / how / museum / get / many / the

Open Ended

Big / Louvre’s / collection / how / the / is

Open Ended

Attraction / the / is / what / top

Open Ended

Does / visit / how / to / it / cost / the / museum / much

Open Ended

Long / tour / guided / is / how / the

​FORMING QUESTIONS EXERCISE

Complete the sentences by filling the given blanks

Open Ended

__________ your job?

I’m a visitor service officer at the Louvre.

Open Ended

_____ staff _____ museum have?

It employs 2,000 people.

Open Ended

__________ a good time to visit?

Early in the week in the morning.

Open Ended

__________ you work at weekends?

Quite a lot. Usually twice a month.

Open Ended

__________ like most about your job?

Smiles and thank-yous from satisfied visitors.

​READING

Read the report and

Pay attention to the words written in BOLD​

​

​Take some important notes of the sentences in the report

Complete the sentences with the correct form of a word or phrase in bold in the report​

​

Checking & Confirming Details​

​Let us see the example of a dialogue and pay attention to certain phrases to check and confirm some details

​Checking Details

• Is that E for Echo?

  Sorry, did you say double 9-0-2?

  Can I just check the booking before I put the payment though?​

Confirming & Correcting Details

• Yes, that’s correct.

  No, it’s thirty four, not forty four.

  We’ll send you an email confirming your booking.

  Actually, It’s Victor, not Vic.

Example of Checking & Confirming Details​

​A  : Adventurer Travel. This is Amy speaking. How can I help you?

B  : Hello, Amy. This is Barbara Atkins. I booked a train ticket from your

   website. I booked a seat in the executive coach, but in my confirmation email, it is written that I have an economy seat.

A  : I am sorry to hear that, Mam. I will try my best to help. Do you have the

   email address?

B  : Yes. It’s Rail Europe at mail, dot co, dot U-K.

A  : Sorry, can you repeat that, please?

B  : Yes, it’s information at Rail Europe. That’s all one word, all lower case,

   R-A-I-L-E-U-R-O-P-E at mail, dot co, dot U-K.

A  : Thank you, Mam. May I know where you will be travelling to and from?

Example of Checking & Confirming Details​

​A  : Adventurer Travel. This is Amy speaking. How can I help you?

B  : Hello, Amy. This is Barbara Atkins. I booked a train ticket from your

   website. I booked a seat in the executive coach, but in my confirmation email, it is written that I have an economy seat.

A  : I am sorry to hear that, Mam. I will try my best to help. Do you have the

   email address?

B  : Yes. It’s Rail Europe at mail, dot co, dot U-K.

A  : Sorry, can you repeat that, please?

B  : Yes, it’s information at Rail Europe. That’s all one word, all lower case,

   R-A-I-L-E-U-R-O-P-E at mail, dot co, dot U-K.

A  : Thank you, Mam. May I know where you will be travelling to and from?