Developing Listening Skills - Part 1

Developing Listening Skills

• Listening skills via various channels of communication

  • Hearing vs Listening

  • Live vs Recorded

• Modes of Listening

  • Attentive listening

  • Responsive listening

  • Active listening

  • Selective  listening

Open Ended

What is the difference between hearing and listening?

What is hearing?

​https://www.youtube.com/watch?v=T8lKKlnnC6M

​What is listening?

"the psychological process​ of receiving, attending to constructing meaning from and responding to spoken and/or non-verbal messages" (Tyagi, 2013)

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"the selective process of attending to, hearing, understanding, and remembering aural symbols." (Barker, 1971)

​

"give attention to what is perceived both acoustically and psychologically" (Oliveros, 2015)

​Hearing

• The physiological act of perceiving sound waves through the ears

• ​An ability

• ​Effortless

• Involuntary

• ​Concentration not required

• ​Objective measurement using audiometry test

​Listening

• The psychological process of constructing meaning from sounds

• ​A skill

• ​Intentional

• Voluntary

• ​Concentration required

• ​Measurement involves subjectivity using listening test

​Live Listening

• ​Real time

• Examples:

  • ​Teacher talk

  • ​Reading aloud

  • ​Interviews

  • ​Conversations

​Recorded Listening

• Delayed​

• ​Examples:

  • ​Podcasts

  • Pre-recorded listening materials

  • ​YouTube videos

What are the advantages and disadvantages of live listening and recorded listening?

Open Ended

Give one advantage and one disadvantage of live listening.

Open Ended

Give one advantage and one disadvantage of recorded listening.

​Modes of Listening

Attentive listening

Active listening

Responsive listening

Selective listening​

​Attentive Listening

• Passive listening

• ​Listening obviously and carefully, showing attention

• ​Genuinely interested in understanding the other person’s viewpoint

• ​Assumes that what is heard and understood is correct but stay passive and do not verify it

​Active Listening

• ​Genuinely interested in understanding what the person is thinking, feeling, wanting or what the message means

• ​Actively checking the understanding before responding with a new message

• Restate or paraphrase the understanding of the message and reflect it back to the speaker for verification

​Responsive Listening

• Listen in order to react to what is listened to along content, cultural, and affective dimensions

• ​Focus on the listener's responses to the input

• ​Involves higher level listening skills with presumed comprehension

​Selective Listening

• Listen in order to look for information

• Attention is directed to planned tasks with specific purposes in mind

• Focus on the main ideas or to extract information for certain details

​Video Watching

​You are about to watch 4 snippets from movies. Pay close attention so that you can interpret the modes of listening carried out by the actors/actresses in the snippets.

​

​1. Da Vinci Code

​2. What Women Want

​3. Everybody Loves Raymond

​4. The Big Bang Theory

​

​Why do you think they carried out such modes of listening? Think about the purpose of each mode of listening.

Multiple Choice

Imagine that you are the students in this video. Which is the most suitable mode of listening for you to practice in this context?

Video: Da Vinci Code

• Attentive listening

• Active listening

• Responsive listening

• Selective listening

• No answer

Multiple Choice

Which mode of listening did this man carry out?

Video: What Women Want

• Attentive listening

• Active listening

• Responsive listening

• Selective listening

• No answer

Multiple Choice

Which mode of listening did the father practice?

Video: Everybody Loves Raymond

• Attentive listening

• Active listening

• Responsive listening

• Selective listening

• No answer

Multiple Choice

Which mode of listening did the woman practice in the second half of the video?

Video: The Big Bang Theory

• Attentive listening

• Active listening

• Responsive listening

• Selective listening

• No answer

Open Ended

Q&A / Reflection / Issue

Please ask at least ONE question.

OR Tell us your thoughts on what you have learned.

OR State ONE issue/difficulty that you have faced during this lecture.

Poll

Do you enjoy today's lecture?

• Definitely, a yes.

• Maybe a yes.

• Not really.

• Definitely a no.

​Tutorial Tasks

1. Individually, construct a mind-map/table showing the advantages and disadvantages of live listening and recorded listening. Submit your work on Google Classroom.

2. In groups of 2-3, illustrate the differences between hearing and listening, e.g. through a short role play, comic strips, short story.

3. In the same groups, demonstrate at least one of the four modes of listening and record it.

​*For Tasks 2 and 3, the group representative will submit the products on Google Classroom. Make sure that you put down the names of all your group members.