Asking and offering help U4

Asking and offering help

by MARIANA GUERRA

​Business Communication

​Do you share files?

How do you share them?

​Do you use file-sharing systems such as Dropbox, Google Drive, Hightail etc?

​What problems do you have when you share files?

​Listen to two colleagues. Underline the correct word in italics

​1. Nathan can't log in to/ log out of his company's file sharing system.

​2. The password uses lower-case letters / UPPER CASE LETTERS

​3. Nathan can't find the meetings / project folder

​4. Nathan find / doesn't find the folder by using the search box.

​5. You need to log in / accept an invitation to share the folder

​6. Nathan finds the email invitation in his inbox / the file-sharing system.

​7. Nathan clicks on view folder/ share folder

​8. Nathan can / can't see the folder now

​Asking for help to someone at work

• ​Hi Sarah, can you help me and proof read this letter?

• ​Can you help me analyze the finance data?

• ​Do you have a few minutes to help me with the data migration tool? I can't figure it out.

• ​Can you give me a hand?

• ​Hey Sarah, how do I share this file?

• ​Excuse me Kyle I don't know how can I log in to the system.

​OFFERING HELP and RESPONDING

​A: May/Can I help you?

B: (positive) Yes, please. I'd like to buy some jewelry.

B: (negative) No, thank you. I'm just looking/browsing.

​

A: Would you like/Do you need some help?

B: (positive) Yes. That would be great. Thank you.

B: (negative) Thank you for offering, but I think I can manage it.

​

A: It looks as if you could do with some help!

B: (positive) I sure could! I'm glad you came along.

B: (negative) Thanks. I think I've got it.

​GIVING INSTRUCTIONS

​First, try closing the program and open it again.

​

​Secondly, you need to log in to your account

​

​​Next, you will have to choose a password.

​

​​Finally, select the account that you want to send money to

​

​https://learnenglish.britishcouncil.org/skills/speaking/pre-intermediate-a2/giving-instructions

​PAIR WORK

• ​Answer p. 93

• ​Write a dialogue using the phrases.

• ​

• ​ T will give you a situation