Discerning Positive and Negative Messages

Discerning Positive and Negative Messages

by Violeta Fariñas

Poll

Which of the following words listed below conveys positive message?

• terrible

• problem

• afraid

• challenge

• different

Poll

Which of the following words listed below conveys negative message?

• word

• curious

• trusting

• anxious

• unique

Poll

Which of the following words listed below conveys negative message?

• surprised

• overwhelmed

• eager

• disgusted

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SET EYES ON NEGATIVE AND POSITIVE : READ THE SENTENCES, CHOOSE THE WORDS THAT CONVEY POSITIVE MEANING.

Open Ended

He is now in a stable condition in a hospital.

Open Ended

I am completely energized and feeling terrific.

Open Ended

Saying a sincere prayer, the woman asked the Lord to cleanse her heart of any sins or wrongdoings.

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READ THE SENTENCES, CHOOSE THE WORDS THAT CONVEY NEGATIVE MEANING.

Open Ended

“Oh, you should have seen him! He was green with envy”.

Open Ended

If you push that dog one more time I’m going to be cross with you.

Open Ended

The apprehensive parents kept their children indoors as COVID_19 affected increased.

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DISCERNING NEGATIVE AND POSITIVE MESSAGES

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In rhetorical and communication studies, a message is defined as information conveyed by words (in speech, writing). It is the content of the communication process. The sender conveys the message to a receiver (thought.com).

Communication provides two types of Messages conveyed by words, the positive and negative.

Negative messages include things such as: refusals, rejects, recalls, announcements of policies that will not benefit the audience, requests the audience will see as insulting or intrusive, negative performance appraisals, disciplinary notices, and apologies (https://www.ivybusiness.iastate.edu/files/2019/02/Delivering-Negative-Messages.pdf)

Positive messages are a type of communication that provides good news, acceptance or congratulations in the workplace. ... Messages that show thanks, provide recommendations, motivation or encouragement are examples of positive messages. (https://study.com/academy/lesson/routine-and-positive-messages-in-the-workplace.html)

How to Write a Positive Message

1.   Have a Purpose. Focus on the main point of your communication -- for example, relaying a boost in earnings, announcing a new hire, providing satisfied customer feedback or expressing thanks for teamwork and collaboration. ...

2.   Name Names. ...

3.   Be Specific. ...

4.   Use Positive Language. ..

5.   Positivity in Tough Times.

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Negative Vocabulary Words List

·        abysmal. adverse. alarming. angry. annoy. anxious. ...

·        bad. banal. barbed. belligerent. bemoan. beneath. ...

·     callous. can't. clumsy. coarse. cold. cold-hearted. ...

·        damage. damaging. dastardly. dead. decaying. deformed. ...

·        enraged. eroding. evil.

·        fail. faulty. fear. feeble. fight. filthy. ...

·        gawky. ghastly. grave. greed. grim. grimace. ...

·        haggard. hard. hard-hearted. harmful. hate.

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​LIST OF POSITIVE WORDS:

SURPRISED RECHARGING​ LEARNING CURIOUS

I PREFER CLEANSING IN DEMAND DIFFERENT

EAGER KEEN CHALLENGE INTERESTED

ATTENTIVE ENERGIZED MAXIMIZED CONSISTENT

​RELIABLE STABLE GLOWING UNIQUE

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S

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When writing a negative message there are five different goals to keep in mind:

1.   Convey the bad news.

2.   Gain acceptance for the bad news.

3.   Maintain goodwill with the audience.

4.   Maintain good image for the organization.

5.   Try to reduce or eliminate future correspondence on the matter (discussion might be encouraged at times.(https://macln.wordpress.com/2011/01/11/using-the-3-step-writing-process-for-negative-messages/)

​QUIZ 3: Using your textbook, Essential English 8, read and analyze the Japanese folktale “The Happy Mirror”, pp. 114- 117. After reading the selection, evaluate its significance, then respond to the questions in GENYO MULTIPLE CHOICE QUIZ, and writing a POSITIVE or NEGATIVE Quiz on the blank.

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Complete the following statements to convey positive and negative messages.

Open Ended

I regret to inform you that _____________________________________________.

Open Ended

You are clearly dissatisfied ___________________________________________

Open Ended

Yes, it is essential that you____________________________________________.