Career as an Administrative Medical Assistant

Career as an Administrative Medical Assistant

CHAPTER 1

The health care industry is one of the oldest & most respected professions in the world

• ​Every day is different & exciting

• ​Challenges & opportunities for personal growth & advancement

• ​Ever-changing, dynamic field

• ​Breakthroughs in patient care & technology

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​Always rewarding

Medical assisting is one of today's most versatile allied health occupations

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• ​Administrative & clinical skills

• ​Duties vary acoording to location, specialty, & type of practice or setting

• ​Liason between the doctor & the patient

• ​Patient navigator - provides emotional support & helps coordinate patient care

​AAMA's Occupational Analysis

​In an effort to keep up with the changes, the AAMA routinely completes an occupational analysis, which identifies critical responsibilities performed by CMAs.

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​The most updated version of the analysis can be found on the AAMA's website by accessing www.aama-ntl.org

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​particularly with

​certification

Open Ended

What is empathy?

Multiple Choice

The first thing you need to do in order to deal with stress is to:

• act out anger so it does not bottle up inside of you

• become aware of what causes it

• take time off of work

• not take your job so seriously

​Professional Traits

Multiple Choice

Among a medical assistant's interpersonal skills, the most important personality trait is:

• dedication

• consideration and respect for others

• displaying a sense of warmth and sensitivity

• liking people and being able to get along with other individuals