Basics of Communication

by Natthaphong Sirijanchuen

Basics of Communication

​Why does this course matter to you?

​

Without a doubt, having good language skills and being able to communicate well are both hard and soft skills that can add a lot to your resume.

​Language and communication matter

​It is a hard skill because it is used to do a job like talking to customers or explaining things, or even writing to them.

​Language and communication matter

​It is because they deal with people and social skills in general that they are called soft skills. They help us work well with other people in any situations.

​Let's learn about yourself and communication

​There are 13 statements for you to think about yourself and communication. Choose the best answer from the following.

​

1 = Strongly disagree

2 = Disagree

3 = Neither agree nor disagree

4 = Agree

5 = Strongly agree

Poll

 

1. I can use communication to solve conflicts with friends.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

2. I am able to express my ideas clearly when working in a group.

• 1 = Strongly disagree

• 2 = disgree

• 3 = Neither agree nor disagree

• 4 = agree

• 5 = strongly agree

Poll

3. I am comfortable giving public speeches.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

4. I can use the Internet to find highly reliable information.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

5. Other people tell me that I am a good speaker.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

6. My friends tell me that I am a good listener.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

7. Others listen to my opinions in group meetings.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly Agree

Poll

8. People rely on me to find the information they need.

• 1 = Strongly disagree

• 2 = Diaagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly disagree

Poll

 

9. I am good at delivering speeches (clear, concise, and hit the point)

• 1. Strongly disagree

• 2 = Disagree

• 3. Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

10. I can effectively lead groups to discuss problems.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

11. I make friends easily.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

12. I am skilled at using computers to communicate with others (e.g., using Line, Zoom, Facebook, Twitter, Instagram, and other communication tools).

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Either agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

13. I can speak English with other foreigners without fear.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

​So how was it?

​

​Do you think you can become a better communicator (or good speaker of English) after learning about yourself and communication through the 13 questions?

​

Let's share your ideas.

​Listen and answer the questions accordingly

Multiple Choice

Communication is the basis of all relationships

Fill in the Blanks

We also need to talk to others to share our ---------- and sorrows with them.

Open Ended

What do you use communication in the workplace for?

Multiple Select

What is an example of non-verbal communication?

Multiple Choice

The seven c's of communication are used for?

• Finding useful information to write a report

• Being able to contact with someone in authority

• Ensuring that we communicate and write effectively

• Keeping calm when we are in a difficult situation

Open Ended

What is "Concise" in the seven c's?

Multiple Choice

What is "Coherant" in the seven c's?

• Messages are complete

• All points are connected to the main topic.

• Being short and easy to understand

• Being confident in expressing oneself

Multiple Choice

Which of the following is closest in meaning to "Courteous" in the seven c's?

• Giving as much useful information as you can when communicating

• Creating a friendly atmosphere while talking to people

• Building trust by communicating honestly to other people

• Showing understanding of and care for other people's feelings