Basics of Communication

by Natthaphong Sirijanchuen

Basics of Communication

​Why does this course matter to you?

​

Without a doubt, having good language skills and being able to communicate well are both hard and soft skills that can add a lot to your resume.

​Language and communication matter

​It is a hard skill because it is used to do a job like talking to customers or explaining things, or even writing to them.

​Language and communication matter

​It is because they deal with people and social skills in general that they are called soft skills. They help us work well with other people in any situations.

​Let's learn about yourself and communication

​There are 13 statements for you to think about yourself and communication. Choose the best answer from the following.

​

1 = Strongly disagree

2 = Disagree

3 = Neither agree nor disagree

4 = Agree

5 = Strongly agree

Poll

 

1. I can use communication to solve conflicts with friends.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

2. I am able to express my ideas clearly when working in a group.

• 1 = Strongly disagree

• 2 = disgree

• 3 = Neither agree nor disagree

• 4 = agree

• 5 = strongly agree

Poll

3. I am comfortable giving public speeches.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

4. I can use the Internet to find highly reliable information.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

5. Other people tell me that I am a good speaker.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

6. My friends tell me that I am a good listener.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

7. Others listen to my opinions in group meetings.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly Agree

Poll

8. People rely on me to find the information they need.

• 1 = Strongly disagree

• 2 = Diaagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly disagree

Poll

 

9. I am good at delivering speeches (clear, concise, and hit the point)

• 1. Strongly disagree

• 2 = Disagree

• 3. Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

10. I can effectively lead groups to discuss problems.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

11. I make friends easily.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

12. I am skilled at using computers to communicate with others (e.g., using Line, Zoom, Facebook, Twitter, Instagram, and other communication tools).

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Either agree nor disagree

• 4 = Agree

• 5 = Strongly agree

Poll

13. I can speak English with other foreigners without fear.

• 1 = Strongly disagree

• 2 = Disagree

• 3 = Neither agree nor disagree

• 4 = Agree

• 5 = Strongly agree

​So how was it?

​

​Do you think you can become a better communicator (or good speaker of English) after learning about yourself and communication through the 13 questions?

​

Let's share your ideas.

​Listen and answer the questions accordingly

Multiple Choice

Communication is the basis of all relationships

Fill in the Blanks

Open Ended

What do you use communication in the workplace for?

Multiple Select

What is an example of non-verbal communication?

Multiple Choice

The seven c's of communication are used for?

• Finding useful information to write a report

• Being able to contact with someone in authority

• Ensuring that we communicate and write effectively

• Keeping calm when we are in a difficult situation

Open Ended

What is "Concise" in the seven c's?

Multiple Choice

What is "Coherant" in the seven c's?

• Messages are complete

• All points are connected to the main topic.

• Being short and easy to understand

• Being confident in expressing oneself

Multiple Choice

Which of the following is closest in meaning to "Courteous" in the seven c's?

• Giving as much useful information as you can when communicating

• Creating a friendly atmosphere while talking to people

• Building trust by communicating honestly to other people

• Showing understanding of and care for other people's feelings