Useful Phrases for Professional Emails!

Pre - Quiz​

Multiple Choice

How many parts in an email?

• 3

• 5

• 4

• 6

Multiple Select

What kind of tone would make conversation smooth? (more than one correct answer)

• Angry

• Professional

• Friendly

• Annoyed

Multiple Choice

Which word that we SHOULDN'T write in the opening part?

• Thank you for your quick reply.

• Thank you for contacting Bitkup Company.

• Yo dude, thanks for reaching out!

• Thank you for your email about the suggestion.

Multiple Select

Which sentences are APPROPRIATE to write in the Body Lines? (more than one correct answer)

• Regarding your last email, we would love to solve your issues.

• We look forward to hearing from you.

• I am writing to follow up on the registration process.  

• See you, mate.

Multiple Choice

Choose the right one to fit in the blank...

• We’re excited to have you join us.

• If you experience any problems, feel free to contact our Customer Service Team.

• Thank you for your email about the problem.

• I am writing to talk with your manager.

Multiple Select

Which words are NOT USED for a formal sign-off? (more than one correct answer)

• Best regards,

• Bye Bye,

• Sincerely,

• XOXO,

• Love,

Post - Quiz​

Multiple Choice

How many parts in an email?

• 3

• 5

• 4

• 6

Multiple Select

What kind of tone would make conversation smooth? (more than one correct answer)

• Angry

• Professional

• Friendly

• Annoyed

Multiple Choice

Which sentence that we SHOULDN'T write in the Opening Part?

• Thank you for your quick reply.

• Thank you for contacting Bitkup Company.

• Yo dude, thanks for reaching out!

• Thank you for your email about the suggestion.

Multiple Select

Which sentences are APPROPRIATE to write in the Body Lines? (more than one correct answer)

• Regarding your last email, we would love to solve your issues.

• We look forward to hearing from you.

• I am writing to follow up on the registration process.  

• See you, mate.

Multiple Choice

Choose the right one to fit in the blank...

• We’re excited to have you join us.

• If you experience any problems, feel free to contact our Customer Service Team.

• Thank you for your email about the problem.

• I am writing to talk with your manager.

Multiple Select

Which words are NOT USED for a formal sign-off? (more than one correct answer)

• Best regards,

• Bye Bye,

• Sincerely,

• XOXO,

• Love,