UX - Understanding Functionality

UX - Functionality

By Lisa ieo

Multiple Choice

Functionality refers to a set of operations/ design that works and helps the users meet their goal

• True

• False

Multiple Choice

A design is highly functional...

• with reduced features

• when it has good user interface

• when it does what it's expected to do

When a design is highly functional,

it does what it's expected to do and does it well.

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Good design has a purpose and is crafted in such a way that it will consistently and reliable execute a particular function.​

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Multiple Choice

You should stick to iOS and Android design patterns when you design

• True

• Fasle

Stick to familiar iOS and Android design patterns

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Functional design boils down to user empathy.

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One of the ways is the use of familiar interface patterns.

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Following Google Material Design guidelines for Android devices or Apple's Human Interface Guidelines for iOS applications is considered good practices, as these are readily understood by users.

Multiple Choice

Functional design is both outcome and a process. Do you agree?

• agree

• disagree

Functional design

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The process of functional design begins with the goal of the product: a clear statement of what it is supposed to do.

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This does not mean that what the client wants it to do is the only thing that the user will, in fact do with it.

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It does need to do well what it was made to do.​

Multiple Choice

What is the objective of Functional Testing?

• user friendliness

• the number of features

• to validate the software meeting the functional requirements

Functional Testing

checks the functionalities of the software system.

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1) Testing the main functions of an application

2) Involves basic usability testing of the system - It checks whether a user can freely navigate through the screens without any difficulties

3) Check the accessibility techniques to check for error

4) Error conditions - Usage of testing techniques to check for error condition. It checks whether suitable error messages are displayed.​

Multiple Choice

Functionality should include room for users to make mistakes. Do you agree?

• Agree

• Disagree

Build for Forgiveness

Users make mistakes all the time.

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Good design understands this and allows mistakes to be quickly undone, or better yet, prevents them from happening at all!​​

Multiple Choice

What is Fitts' Law?

• To be in the right shape and size

• Human-computer interaction

• Install and fix in place

The time to acquire a target is a function of the distance to and size of the target.​​

Why do we use Value proposition canvas?

By Lisa ieo

Value Proposition Canvas is a business model tool that helps you make sure that a company's product or service is positioned around customers' values and needs.

​Strong brand image

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Promotion and advertisement can capture customer's attention ​easily when it involves informing customers how buying the product satisfies their needs.

Focused Planning

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A value proposition canvas is a visual guide that helps you to stay focus on the core values and develop a product that fulfill customer expectations.

Strong customer involvement

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Focus on elements that customers value the most to establish strong customer involvement. A value proposition canvas links together the identification and fulfillment of needs to achieve customer satisfaction.

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Multiple Choice

Value proposition canvas is

• A tool to help us understand your product's value from the customer's perspective

• Design a product based on customer's needs

Multiple Choice

Jobs can be social, emotional, and functional.

• True

• False

Jobs To Be Done

3 types of jobs: Functional, Social and Emotional

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Functional jobs: Specific tasks your customers want to achieve with your product or service. If you are selling drills, a functional job would be making a hole in the all to place a new piece of furniture.

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Social jobs: Related to the impressions people want to make on others with the helps of your product or service. In the case of new clothes, a social job would be to look trendy or get compliments from friends.

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Emotional jobs: Related to the feelings the customers want to achieve due to the product. For example, a woman buys some make up products to feel more confident.

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Multiple Choice

Pains are negative outcomes that stop customers from completing a job. The purpose to identify user's pain is to...

• allows you to categorize pains as severe or light to prioritize in the coming steps

• to know if the pain is the opposite of user's gain

• to know their frustrations and address to all of the problems

List customer pains

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Pains are the things that prevent your customer from achieving the goals.

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Multiple Choice

Gains are not the opposite of pains. Gains are positive experiences and desires that the customers wish to achieve. They are aspects that encourage...

• designer to find out what the user wants

• users to adopt a product or service

• attract them to your product

Describe customer gains

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Customer gains are the benefits and positive outcomes expected or desired by the customer.

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Multiple Choice

The focus here is to map out the product features, functionality and benefits that...

• attract customers and fulfill their needs from the circle

• helps you visually map out the value of your users

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Products and Services

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This is the place to list all the features, products and services you'll provide. You can also list the version of the product you are producing, like freemium, trial. Focus on how the features and products will help customers get their job done.​

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Multiple Choice

To complete the segment under Product and Services...

• I'll list down all the FUNCTIONS, products and services to provide that will help users to get their job done.

• I'll list down all the FEATURES, products and services to provide that will help users to get their job done.

A function is a goal that can be accomplished ​​with a product, service, process, practice, system, application, document, component, machine or environment. Eg; an aircraft that can land. Functions describes what something does. It is goal based. Eg; a messaging app allows you to communicate.

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A feature ​is a tool that helps to accomplishes functions. Eg; the wheels of an aircraft are features that support functions such as landing and taking off. Features are the tools that accomplish functions. Eg; a "send" button on a messaging app is a feature.

​Article source: https://simplicable.com/new/function-vs-feature

Function vs. Feature​

Multiple Choice

Pain relievers focus on how your product will ease the customers' pain.

• True

• False

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Pain relievers

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Here the focus is on how your product will ease the customers' pain.

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These relievers should be relevant to the pains mentioned in the customer profile. Different sort of pain relievers are made for different kinds of pain. ​

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Multiple Choice

Gain creators show how your product adds value to customers. How does your product help customers achieve their goals?

• List everything that offers something new or improves the user experience

• List all the possible functions to improve the UI and UX on the app/website

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Gain Creators

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This is where you show how your products adds value to customers. How does your product help customers achieve their goals?

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List everything that offers something new or improves the user experience.​

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