At the hotel

At the hotel

By Lidia Dvirna

​Receptionist (R): Good afternoon. Welcome to our hotel. How can I help you?

Guest (G): I have a reservation for today. It's under the name of Kate Shevchenko.

R: Can you please spell the surname for me?

G: Sure. S-H-E-V-C-H-E-N-K-O.

R: Yes, we have a double room for you for seven nights. Is that correct?

G: Yes. R: Excellent. Can you fill in the registration form?

G: Sure. Here it is. What is the price per one night?

R: It is 30 dollars.

G: Is breakfast included?

R: Yes. You can have it at the restaurant on the first floor.

​G: Great! Do you have a game room for children?

R: No, we don’t have it.

G: Hmm. Ok, and what about the laundry room? I need to wash my clothes.

R: Yes, we can do it! You can call hotel service in your room.

G: Thank you. Can I see my room?

R: Of course! Follow me. Your room is on the fifth floor, so we can take the elevator.

G: Okay. I like it. And what is the WI-FI password?

R: h3583bd3

G: Ok, thanks. I take this room. Can I pay by card? R: Yes!

​G: What time is check-out?

R: At 12 p.m. (at midday)

G: Thank you.

R: My pleasure. Have a wonderful stay!

​1. reservation — бронювання

Do you have a reservation?

2. It's under the name of — на ім’я

We have a reservation under the name of Sasha.

3. spell — казати по буквах

Can you spell your surname?

4. double room — кімната на двох

We need a double room.

5. correct — правильний

This information is correct.

6. excellent — чудовий (чудово)

The food in this restaurant is excellent.

​7. per — за

We pay 25 dollars per night.

8. include — включати (в себе)

Does this price include breakfast?

9. laundry room — пральня

Where is the laundry room?

10. elevator — ліфт

I don’t take the elevator. I go on foot.

11. password — пароль

What is your phone password?

12. my pleasure — будь ласка (на здоров'я, звертайтеся) — Thank you for your help. — My pleasure.