Leader-Member Exchange Theory

Leader-Member Exchange Theory-Chapter 7

By Bradley Beaulieu

Followers in the in-group receive more information, influence, and confidence.​

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They are more dependable, involved and communicative.​ They will do more for the leader who will in turn do more for them.

​In-Group

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​Follower in the out-group do the bare minimum and do not go above and beyond.

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Poor performers are a subgroup as not all out-group members are necessarily poor performers, they simply only do the minimum expected.​

​​Out-Group

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Personal relationships with bosses who were “good” bosses/leaders compared to those who were “bad”​

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​The Good, The Bad, and The Ugly Bosses

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Multiple Choice

What shouldn’t you do to make more feel like their in your “in-group”?

• Ask them about their goals

• Let them in on long term plans for the organization

• Make sure they stay in their lane

• Have honest check ins with them often

Poll

Who would you consider as the most inclusive boss/leader on TV?

• Andy Griffith-The Andy Griffith Show

• Michael Scott-The Office

• Leroy Gibbs-NCIS

• Jean-Luc Picard-Star Trek: The Next Generation

Draw

What style of Michael Scott have with his staff in general?

Open Ended

Thinking of some of the best leaders in your life, what were some of few things they did to make you feel part of the “in-group”?