Words of Affirmation

Words of Affirmation

​Overview

• the language that uses words to communicate a positive message to another person

• 45% of employees prefer Words of Affirmation ​

Kristen

Praise for Accomplishments

​What is it?

• must be specific

• focus on achievement or accomplishment

• tone is important

• global praise= ineffective

• "Thanks for showing up early and making sure we were ready to go when the kids arrived." ​

Maria ​

Affirmation for Character

What is it?

• focus on inner nature of a person & goes beyond performance

• character traits have a long-term impact on an organization​

• ​when character is affirmed, you grab their heart & they respond with loyalty and commitment

Chris

Praise for Personality

​What is it?

"Sometimes calling attention to positive personality traits allows you to communicate appreciation to someone who may be struggling with some parts of their performance."

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• helps to play to strengths and minimize our weaknesses​

• "You have an artistic eye"​

Kristin

Poll

Which mode of verbal appreciation resonates with you the most?

• Praise for Accomplishments

• Affirmation for Character

• Praise for Personality

• I appreciate them all equally!

How and Where to Affirm

• Personal, one-to-one

• Praise in front of others (small group/informal meetings)

• Public affirmation

  • 40-50% of employees do NOT want recognition in front of a large group

• Written affirmation

  • handwritten notes are still valued by a number of workers

  • some employees prefer a quick electronic note​

Tina

Poll

How do YOU like to be affirmed?

• Personal (one-on-one)

• Praise in front of others

• Written affirmation

• Public affirmation

Hollow Praise (What Not to Do)

• inauthentic/generic

• employees may misunderstand our intentions or motives

• most effective when they are given in the context of a positive, healthy relationship

  If you are not able to sincerely express affirmation to your colleague at this time, then silence is preferred. ​

Subject | Subject

Kristin