TroubleShooting

​How To Troubleshoot PC Issues

Fixing small problems is a big deal!​

Troubleshooting literally means to trace and correct faults in a mechanical or electronic system​

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Troubleshooting

#1. Press buttons on the keyboard to see if the computer is asleep

4 Steps to Fix Black Screen Issues

#2. Make Sure the monitor is turned on

#3. Make sure the keyboard is connected to the PC

#4. Make sure the PC is turned on

Poll

What is one step to solve a Black Screen Issue?

• Make sure the Monitor is turned on

• Unplug your PC

• Complain to your parent or teacher

• Do nothing and hope it starts working

Steps to take with your Password is not correct!

#1. Make sure Caps Lock it not on​

#2. Slow down your typing and try again​

#3. Check your saved passwords in settings

#4. Reset you password​

Multiple Select

What should you do if your password is not working? Select all the apply

• Slow down you typing and try again

• Make sure your Caps Lock is turned off

• Reset your password

• Complain to someone until they fix it for you

DO NOT CLICK ON ANY BUTTONS IN THE WINDOW!

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Tell an adult immediately, or contact computer technical support, you may already be infected with a virus​

Random Virus Warning​

Multiple Choice

If you have a random virus warning pop on your screen should you

• Click the button and follow the instructions

• Turn off you device

• Start deleting all the files you can find on your computer

• DO NOT CLICK ANYTHING and tell an adult