

The nurse-client relationship
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Specialty
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University
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Hard
John Satterfield
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6 Slides • 0 Questions
1
The Nurse-Client Relationship
A group discussion
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Phases of the Nurse-Client Relationship
- How many phases of the nurse-client relationship are described?
-Of the phases, list them individually.
-Before entering the 1st phase, what are some things that the nurse should keep in mind before entering the pt's space?
-Handwashing for 15secs upon entering the room
-Maintaining positive body language throughout
-What are examples of positive body language?
-Keeping cultural concepts in mind before even meeting the pt
-In the event that the pt does not speak the primary language, what should I do?
3
Introductory Phase - the period of getting aquaintted
-What problems could we face as nurses in the introductory phase of our relationship with the pt?
-Should we bring pre-conceived ideas about pts when entering the introductory phase of the relationship?
-After introducing yourself, what is the next step?
Should we A) Ask the client about which MD they don't want B) Let the client initiate at least 1 health concern C) Let the client complain
-What are the communication skills that we need to have to accurately collect all information from our pts?
Active listening - Empathy - Competency - courtesy GREET THE PT AND START OUT WITH A CERTAIN LEVEL OF RESPECT.
As nurses, we are usually completing the initial assessment of our pts in the admission process, other than noting the pt's chief complaint, what other form of data should we collect?
4
The Working Phase
-After letting the client state at least 1 major health concern, we should start the working phase by:
-mutually PLANNING the pt's care and implementing care strategies together.
-This is made up of multiple phases of the nursing process... what are they?
-What are aspects of the SMART goals that we should be formulated with the assistance of the client? Ex: We should be working alongside them, not separate from them.
-Understanding that during the working phase, we should be making sure that the pt is maintaining AUTONOMY. This is a HUGE part of the working phase.
5
The Terminating Phase
The period when the nurse-client relationship comes to an end.
-As nurses, we are implementing which phase of the nursing process?
-How are we going about doing this?
-We are making sure that we are not only going by data that we collected through our assessment.
-We should be talking to the pt, and MUTUALLY finding that all of the prospective outcomes are identified, and have been completed.
-During this phase, we are usually completing a pt's d/c from a facility
-What factors should we consider when completing the pt d/c?
DISCUSS ABOUT COMMUNICATION,SPACE,AND COMMUNICATION DEFICITS
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Communication Throughout the Nurse-Client
-Discuss communication deficits
-expressive aphasia - inability to use verbal communication skills
-Expressive communication is one of The joint commission's NPSGs!!!!!!!!
The Nurse-Client Relationship
A group discussion
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