What is Business Etiquette

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​Today, we are going to watch clips from episodes of a show called Undercover Boss.

Multiple Choice

True or False:

The behavior displayed by the Boston Market employee was good business etiquette.

• True

• False

Open Ended

If you were a customer and you heard and employee behaving this way, how would you feel?

Poll

Should this employee be fired?

• Yes

• No

Open Ended

Why or Why Not?