Extras

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How to use your computer's built-in help

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​How to access built-in help

​Two ways to access built-in help

1. Some have a help menu with a variety of options

   1. Many of these options open a web browser to that apps support page

2. Some just bring up a search bar and will give you options after you enter information.​

​Features of a help file

• ​Help files can be organized in a variety of ways, including as a table of contents, FAQ, or searchable database.

• ​Although built-in help can be useful, it may not always have the information you want. If you can’t find what you’re looking for or don’t understand what you've found, you can usually ask someone you know, do a Google search, or contact support staff.

Some text here about the topic of discussion

Multiple Select

How are help menus organized? Check all that apply.

• Google Search

• Searchable Database

• FAQ

• Table of Contents

​Learning a new program

1. Use the help feature

2. When that fails - Google IT!

   1. Look for Youtube videos or forums that cover the topic you are seeking help for.​

​Troubleshooting

1. Look for similarities with programs you've used

   1. ​Check keyboard shortcut commands

   2. Look for familiar menus like "File"

2. Check for hidden toolbars or panels

   1. Look for a "View" button​

​Tips

Multiple Select

What are the two tips for dealing with a new program?

• Use the help feature

• Look for hidden toolbars

• Google IT!

Multiple Select

How to troubleshoot new programs? Select all that apply.

• Look for similarities from other programs.

• Use the help feature.

• Look for hidden toolbars

• Google IT!