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Claim Comprehension 1

Claim Comprehension 1

Assessment

Presentation

Professional Development

Professional Development

Practice Problem

Medium

Created by

Operations Training

Used 12+ times

FREE Resource

2 Slides • 8 Questions

1

Claim Comprehention

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2

Cherish M. from Chevrolet Arrowhead called in to start a tire claim. The LR tire has a hole in the sidewall and needs to be replaced. The total claim cost is $735.20. The RO is dated 9/29/2022 and the DOL is the same. Additional fee's total $29.50. Tire tax is $2.50, disposal is $2 dollars, and the total labor is $50 dollars. Cherish added the LF tire to the claim and confirmed the tread on each tire is 7/32. The tire was authorized at $307.62 and the part number for both tires is 10221. The contract holder drives a 2016 Cadillac ATS, and her name is Stephany Quintanaolivas.

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3

Multiple Choice

Question image

What is the total tire tax for the claim?

1

$2.50

2

$2.00

3

$5.00

4

$3.00

4

Multiple Choice

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Who called in the claim?

1

Stephent Q.

2

Chevrolet Arrowhead

3

Cindy M.

4

Cherish M.

5

Multiple Choice

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What was the tread on the LR tire?

1

7/32

2

9/32

3

3/32

4

6/32

6

Multiple Choice

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What was the total cost of the tires?

1

$300.62

2

$615.24

3

$307.62

4

$735.20

7

Multiple Choice

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What is the date of loss?

1

8/29/22

2

5/27/22

3

6/2/22

4

9/29/22

8

Multiple Choice

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Who is the owner of the Cadillac ATS?

1

Stephen Quintanaolivas

2

Samantha M.

3

Cherish Quintanaolivas

4

Stepheny Quintanaolivas

9

Multiple Choice

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The tire part number is?

1

10222

2

10221

3

10440

4

102211

10

Multiple Choice

Question image

What is the total claim amount?

1

$735.20

2

$307.62

3

$615.24

4

774.24

Claim Comprehention

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