Design Lesson Phase 4

Lesson crafted by

Leilani Jauregui and Jennifer Vargas

​Design Principle:

Errors

Design Principle: Errors

Lesson 1: Errors in design

In this lesson, we will identify and discuss

errors as they relate to design principles.

Learning Objectives

Describe the two types of errors

Understand the consequences of errors

Understand how to avoid errors

How the Lesson is Organized

Slide 4 .............................Types of Errors (1 minute)

Slide 5 .............................Consequences of Errors (1 minute)

Slide 6 .............................How do We Avoid Errors? (1 minute)

Slide 7 .............................Optional Video Activity (formative assessment; 2 minutes)

Slide 8 ..............................Video -- Watch and Learn (5 minutes)

Slides 9-14 ......................Show What You Know (formative assessment; 4 minutes)

Side 15...............................Lesson Wrap Up (2 minutes)

Slide 16............................ Optional Additional Readings (20 minutes)

Slide 17 ............................References

What are the two types of errors?

The two types of errors include slips and mistakes. Click the play button to learn more.

Video Response

Optional Video Opportunity

Using the record button, explain your understanding of errors as they pertain to design so far. Consider sharing a personal experience about a time you made or experienced an error. If you don't know yet, that's okay. We've got more to share with you.

Open Video Recorder

After watching the video, what stuck with you? Visit this PADLET, and share your thoughts. Consider a written response, a meme that represents your thoughts or a video. Feel free to get creative!

​

What Stuck?

Multiple Choice

According to the video, what are the two types of errors?

• mistakes and falls

• Omissions and sinks

• slips and mistakes

• blunders and tumbles

Multiple Choice

A mistype or accidental push of the mouse is what kind of error?

• fall

• slip

• oopsie daisy

• plummet

Multiple Choice

A slip can best be described as...

• When you purposely delete a corrupted file.

• When an event occurs after a purposeful selection of the dialogue box.

• A mistake somebody makes on purpose.

• An unconscious error—a person does something they didn’t intend to do.

Multiple Choice

A mistake can best be described as...

• errors of conscious decision.

• proof that you are trying.

• always avoidable if the ID does their job.

Multiple Select

What are possible consequences of mistakes? Click all that apply.

• Embarrassment: Accidental email is sent to "all" rather than just the boss.

• Death: Person misread the computer and gave the cat the wrong medication.

• Mass Panic: Somebody misclicked the button that prompted an evacuation text to the entire city.

• It's okay. We just learn and move on.

What did you learn? How can you prevent errors in instructional design? Post your response HERE.

​Lesson Wrap Up

Optional Learning Opportunities

1. Unreliable numbers: error and harm induced by bad design can be reduced by better design

2. Designing With the Mind in Mind

3. Human Error: Models and Management

4. Learning From Errors

References

Effectiveness of psychological capital on mistake management culture as a resource for learning in organization. View of effectiveness of

psychological capital on mistake management culture as a resource for learning in organization. (n.d.). Retrieved January 23, 2023, from

https://j-humansciences.com/ojs/index.php/IJHS/article/view/2269/925

Johnson, Jeff. “Designing with the Mind in Mind.” UXmatters, 9 Nov. 2020, https://www.uxmatters.com/mt/archives/2020/11/designing-with-the-mind-in-mind-1.php#:~:text=Errors%20can%20be%20classified%20as,didn't%20intend%20to%20do.

Lidwell, W., Holden, K., & Butler, J. (2003). Universal principles of design. Rockport

Reason, J. (2000, March 18). Human error: Models and management. BMJ (Clinical research ed.). Retrieved February 17, 2023, from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1117770/

NOTE: Due to limited formatting options offered by this platform, the references have not been formatted to APA 7.