07 - Active Listening

Active Listening:

Are you tuned in?

​Sales PATH

Your instructor will play the audio recording on the next slide one time. Use your active listening skills to remember as many details as possible. You'll then be given an opportunity to write down everything you remember.

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​Step 1: Listen Quietly

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​The instructor will press play. Listen to the audio exactly once.

Open Ended

Now write down as much as you can remember from the audio.

Open Ended

What products/services would you offer based off of what you heard?

Group Discussion

​Your instructor will now lead a group discussion.

Discuss what you remembered and what you missed. Did someone else catch something that you didn't?

Poll

How many details did you miss?

• Almost nothing

• Only a few things

• Over half of the details

• I couldn't remember most of it

Open Ended

Now let's take some time to reflect. What details did you miss? Why do you think you missed them?