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​COMPUTER SYSTEMS SERVICING

​Prepared by: ABIGAIL L. LAGUS

Poll

I am able to assemble and disassemble computer without any help from others

• Strongly Agree

• Agree

• Disagree

• Somewhat Agree

Multiple Choice

During assessment what is the Operating System you install in your Client Computer.

• Windows 10

• Windows Server 2008 R2

• Windows 7

• Microsoft Office

Multiple Choice

During assessment what is the Operating System you install in your Server Computer.

• Windows 10

• Windows Server 2008 R2

• Windows 7

• Microsoft Office

Multiple Choice

Which of the following software will you install during the CSS NCII assessment?

• OS, Microsoft Office, Drivers Package, Anti-Virus

• OS, MS Word, Virus, Printer

• OS, RUFUS, Adobe, Printe

• All of the Above

Match

Match the following

Hard Disk

Mother Board

Mouse

Power Supply

Random Access Memory

• Hard Disk

• Mother Board

• Mouse

• Power Supply

• Random Access Memory

​Certificate of Competency(COC)

RA certificate of competency (COC) is certification verifying that an individual or business has the abilities required to perform a task safely.

Some text here about the topic of discussion

1. Plan and prepare unit for assembly

​COC 1- INSTALL AND CONFIGURE COMPUTER SYSTEMS

Assemble following computer hardware according to established OH & S policies and procedures and system requirements:

a. Motherboard and its components

b. Hard drives and its accessories

c. Power supply d. Peripherals such as keyboard, mouse, cables

2. Perform Basic Input Output System(BIOS) configuration based on system requirements​

​COC 1- INSTALL AND CONFIGURE COMPUTER SYSTEMS

3. Create portable bootable devices according to software manufacturer’s instruction​

4. ​Install operating system according to established installation procedure and end-user agreement.

​COC 1- INSTALL AND CONFIGURE COMPUTER SYSTEMS

​5. Install and configure drivers of peripherals and devices according to manufacturer’s instructions and OS installation procedures.

6. Access and install OS and drivers updates/patches based on manufacturer’s recommendations and requirements​

​COC 1- INSTALL AND CONFIGURE COMPUTER SYSTEMS

7. Install application software based on installation guides, end-user agreement and license agreement​.

8. Check quality of work according to established procedures*​

​COC 1- INSTALL AND CONFIGURE COMPUTER SYSTEMS

9. Test devices/systems/installation to determine whether they conform to requirements*​

10. Follow 5S and 3Rs according to environmental policies​.

1. Determine and plan cable routes according to network design​

​COC 2- SET UP COMPUTER NETWORKS

2. Perform copper cable splicing in accordance with the standards​

3. Check network connectivity of each terminal in accordance with network design​.

4. Respond to unplanned events or conditions in accordance with established procedures* -

   Diagnose problems by retracing steps or localizing the trouble area.

​COC 2- SET UP COMPUTER NETWORKS

5. Configure Client computer wi-fi access​

6. Configure local area network (LAN), (WAN)ports and wireless connection.

​COC 2- SET UP COMPUTER NETWORKS

1. Create user folder in accordance with network operating system features*.

​COC 3- SET UP COMPUTER SERVERS

2. Configure user access level based on NOS features and established network access policies and end-user requirements​

3. Check normal functions of server in accordance with manufacturer’s instructions.​

​COC 3- SET UP COMPUTER SERVERS

4. Confirm network services to be configured based on user/system requirements​

5. Respond to unplanned events or conditions in accordance with established procedure​.

6. Perform testing of network through file and printer sharing, documentation and pre-deployment procedures​.

​COC 3- SET UP COMPUTER SERVERS

7. Undertake operation and security check based on end-user requirements​

1. Plan and prepare maintenance and/or diagnosis of faults in line with job requirements​

​COC 4- MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

2. Obtain and check tools, equipment and testing devices for correct operation and safety - Hardware tools - Software tools​

3. Follow OHS policies and procedures​

​COC 4- MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

4. Check computer systems and networks for maintenance against job/service order instructions and specifications​.

5. Check normal function of computer systems and networks based on manufacturer’s instructions​.

​COC 4- MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

6. Perform necessary repairs/replacements in accordance with established procedures​.

7. Diagnose faults or problems in the computer systems and networks according to requirements and in line with the standard procedures​.

​COC 4- MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

8. Manage and implement contingency measures in accordance with established procedures​.