Hotel booking second part " at the front desk".".

​

​Content: Receptionist welcomes the guest and confirms the reservation. (6:23 - 6:41)

1st Introduction and Reservation Confirmation

Multiple Choice

En el registro estas palabras en ingles significas "bajo el" para dar un nombre o apellido del huesped.

• under the

• up the

• down the

• in the

Fill in the Blanks

Fill in the Blanks

Match

Enlace las frases y las posibles respuestas.

Match the following phrases with their responses.

• "Good morning, welcome to the Shining Hotel."

• Under what name is the reservation?

• Can you spell your last name ,please?

• Thank you

"Yeah, I have booked a room."

Ben Abrahan

A-B-R-A-H-A-N

You're welcome

• "Yeah, I have booked a room."

• Ben Abrahan

• A-B-R-A-H-A-N

• You're welcome

Reorder

Organice las oraciones en el orden correcto:

Put the following sentences in the correct order.

• "Good morning, welcome to the Shining Hotel."

• "How may I help you?"

• "I'm Ben Abraham."

• "So you have a reservation for a room under the name of Ben Abraham, right?"

1

2

3

4

• 1
• 2
• 3
• 4

Multiple Choice

La primer pregunta que hace la recepcionesta es:

What is the Receptionist's first question to the guest?

• How may I help you?

• Good morning, welcome to Shining Hotel

• Where are you from?

• Under what name is the reservation?

​Content: Receptionist informs about payment and room details.

​(6:45 - 7:13)

2nd Payment and Room Details

Multiple Choice

Choose the correct room

What type of room did the guest book?

• Deluxe Room

• Single Room

• Suite

• Cavana

Multiple Select

Escoja los servicios incluidos en la reserva

Choose the following services with their inclusion status.

• Buffet morning

• Mini bar

• Room service

• Shuttle to the airport

Multiple Select

Escoja los servicios no incluidos en la reserva

Choose the following services with their no included in the price.

• Buffet morning

• Mini bar

• Room service

• Shuttle to the airport

Fill in the Blanks

​Content: Receptionist gives directions to the room.

​(7:25 - 8:13)

3rd Directions to the Room

Dropdown

Select the correct direction:

To get to your room, take the elevator on the ​

​

Select answer

up to the fourth floor.

Match

Enlace los pasos First, second y third con las indicaciones

Match the directions with their sequence.

• First

• • Second

• • Third

Take the elevator on the left

• Turn right once you exit the elevator

• Your room will be on the right-hand side

• Take the elevator on the left

• • Turn right once you exit the elevator

• • Your room will be on the right-hand side

Reorder

Coloque las oracione en el orden correcto.

Put the following sentences in the correct order.

• • "Here's your key, your room is 413."

• • "Then turn right once you exit the elevator."

• • "A bellboy will bring your bags up shortly."

1

2

3

• 1
• 2
• 3

Fill in the Blanks

Fill in the Blanks

Fill in the Blanks

Multiple Choice

Select the sentence for saing in english "entiendo, entendido, comprendido"

• I got it

• I can do it

• I am

• I do

​Content: Guests ask for different tourist attractions.

​(8:17 - 10:12)

4th Asking for Tourist Attractions

Multiple Choice

What is the first place the receptionist recommends?

• Buckingham Palace Garden

• Tower of London

• Sherlock Holmes House

• None of the above

Multiple Choice

CHOOSE TRUE OR FALSE

The guest is visiting the city for the first time with his girlfriend.

• TRUE

• FALSE

Dropdown

Select te correct word: The receptionist says, "It's one of our famous places really suitable for a​

Select answer

like you and your girlfriend."

Match

Match the following expressions with their meanings in Spanish

• by the way

• right?

• sure

• so

• I mean

por cierto, a proposito

No es asi?, cierto?

seguro, claro, por supuesto

asi que...

es decir

• por cierto, a proposito

• No es asi?, cierto?

• seguro, claro, por supuesto

• asi que...

• es decir

Multiple Choice

Choose the correct one:

How old is the Tower of London according to the receptionist?

• FIVE HUNDRED YEARS OLD

• NINE HUNDRED YEARS OLD

• SEVEN HUNDRED YEARS OLD

• NINE HONDRED YEARS OLD

Match

Match the following words in English and Spanish

• Fee

• for free

• tax

• VAT

• payment

cargo, tarifa

gratis

impuesto

IVA

pago

• cargo, tarifa

• gratis

• impuesto

• IVA

• pago

Match

Match the following Americn and british English words.

• Taxi

• lift

• Loo/WC

• Holiday

• First Floor

cab

elevator

bathroom

Vacation

Ground Floor

• cab

• elevator

• bathroom

• Vacation

• Ground Floor

Categorize

Options (11)

Good Morning

Thank you

You're welcome

Can you tell us some places to visit?

How can I help you today?

I also want to visit the Sherlock Holmes house.

I recommend you to go to the Buckingham Palace Garden.

And you can visit the Tower of London.

For visiting, you can ask us to call a cab.

Oh, great, thanks.

Absolutely.

Organize these options into the right categories

Greetings and Politeness

Asking for Information

Recommendations and Suggestions

Confirming and Acknowledging

Labelling

Arrastre la palabra hacia el icono correcto.

Drag the word to the correct icon

Drag labels to their correct position on the image

POOL

KEY

CAB

HOTEL

PASSPORT

Multiple Choice

De que se trato la lección?

What was the lesson about?

• Booking at a hotel

• Checking-out at a hotel

• Asking information at a restaurant

• Paying at a restaurant

Enjoy your journey!

Let's go to practice at the classroom!