Business Correspondence:Business Letters

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Objectives

• To develop the ability to format and print

documents.

• To develop the ability to prepare business

documents using effective communication.

• To develop the ability to solve problems

using document-processing skills.

• To create documents from a variety of

formats.

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Main Menu

• Letters & Envelopes

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Business Letters

• Are more formal letters, often used to apply

for jobs and pass along or request
information

• Require compressed and concise writing
• Should be written under the assumption

the audience has little time to read it,
keeping it short and to the point

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Business Letters

• Are often the first impression made as they

are often used to communicate with people
prior to a meeting

−be sure to use good grammar, proper

punctuation and correct spelling

−should be prepared as if they will be mailed

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Components of Business

Letters

• Include the following:

−heading
−date
−inside address
−salutation
−body
−closing
−author’s name
−author’s title
−typist’s initials
−enclosure notification
−copy notification

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Business Letter Spacing

TOP MARGIN 2”

SIDE MARGINS 1”

4 lines

1 line

4 lines

2 lines
1 line

1 line

1 line
1 line

1 line

1 line

1 line

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Business Letter Process

• Includes:

−determining the purpose of the business letter
−determining the intended audience
−brainstorming ideas which need to be include

in the business letter

−conveying important information
−maintaining professionalism and effective

writing