Refresher Course: Backorder, Presales, and Migration

​	​Backorder	​Presales	​Migration
Definition	We ran out of stocks after the customer placed order	There are in coming stocks. We sold them ahead.	Issues in moving data or information from one platform to another.
CA Status	In Progress	In Progress	Open, In Progress
CA Line-Item Status	Unfulfilled	Unfulfilled	Unfulfilled, Pending
CA Inventory	Unavailable	Available/Unavailable	Available
Shopify	Unfulfilled	Unfulfilled; with ship note	Unfulfilled
SLA	Within/Outside SLA	Within/Outside SLA	Outside SLA

Backorder | Presales | Migration

Poll

Let's take a look at this case number 1:

The date today is February 07, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• Backorder

• Migration

• Presale

​Review Case #1:

• Shopify

• ChannelApe

• Inventory

Poll

Let's take a look at this case number 2:

The date today is February 05, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• Backorder

• Presales

• Migration

​Review Case #2:

• Shopify

• ChannelApe

• Inventory

Poll

Let's take a look at this case number 3:

The date today is February 02, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• Migration

• Backorder

• Presales

​Review Case #3:

• Shopify

• ChannelApe

• Inventory

Poll

Let's take a look at this case number 4:

The date today is February 06, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• Backorder

• Presales - beyond SLA

• Presales - within SLA

• Migration

​Review Case #4:

• Shopify

• ChannelApe

• Inventory

Poll

Let's take a look at this case number 5:

The date today is February 01, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• High Risk

• Over $500

• Backorder

• Migration

​Review Case #5:

• Shopify

• ChannelApe

• Inventory

Poll

Let's take a look at this case number 6:

The date today is February 08, 2024.

Here are the details:

Shopify

ChannelApe

Inventory

• Backorder

• Presales

• High Risk Fraud

• MIgration

​Review Case #6:

• Shopify

• ChannelApe

• Inventory