Interview Skills

Interview Skills

How do you prepare for an interview?

What about body language?

• Greet your interviewer with a handshake

• Make eye contact!

• Monitor your posture

• Watch the use of your hands

Basic Types of Interviews

• One-to-One In-Person

• One-to-One Virtual Interviews

• Group Interviews

• Second Interview

How do you prepare for an interview?

• Bring your resume

• Research the company

• Review the job application

• Practice, practice practice...

• Follow-Up!

You've applied and scheduled an interview over a zoom call... what's next?

• Communication/Interpersonal  Skills Interview Questions

• Behavioral Interview Questions

• Case Interview/Situational Interview Questions

• Competency Based Interview Questions

• Problem-Solving Interview Questions

Common Interview Questions

• Tell Me About Yourself.

• Why Should We Hire You? 

  Why Do You Want to Work at This Company?

   Why Do You Want This Job?

• What Are Your Greatest Strengths?

  What Do You Consider to Be Your Weaknesses?

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Open Ended

Tell me about a challenge or conflict you've faced at work and how you dealt with it?

Multiple Choice

Is this an open-ended question? "Do you like festivals?"

• Yes

• No

• I'm unsure

How do you handle a customer complaint?

A customer has bought a new cell phone and claims that the device is broken and completely un-repairable. The customer is very upset. Instead of simply issuing a refund, try to find out the nature of the dissatisfaction and explain their options moving forward.

Explaining something to a child.

You work at candy store Workshop. Your first customer, a 7-year-old girl, enters the store and starts touching all the toys. Your job has COVID-restrictions where customers are not allowed to pick out the candy themselves. Explain the rules to Sally and offer to help pick out their toy.

Interview Tips

• Minimize the stress

  Grounding Techniques

  Mindfulness

• Prepare, prepare, prepare!

  Research the company

  Review the application requirements

  Role-Play interview scenarios

  Get to know your resume

• Build confidence

  Fake it ‘til you make it!

  Build self-worth