UTAK QUIZ 04232024

Multiple Choice

The client owns a business that sells medicine capsule containers in different sizes. They only have 10 SKUs but sell their products either in retail price for walk ins or wholesale price if in bulk.

What's the best course of action we can give to go about this in our system?

• Set their inventory type to retail and have a separate accounting in the inventory of their retail products to the wholesale products.

• Set their inventory type to ingredients-based and link their products under the retail and wholesale item listings.

• Set their inventory type to retail and simply apply a discount to the item if it is sold for wholesale price.

Multiple Choice

A client was referred to us by his friend who is already an UTAK user. This client owns a gasoline station and says that the inventory accounting of their gasoline is not important since they have a separate tool for that.

He just wants to use it for punching of sales. Are they fit or non fit?

• Fit without implications

• Fit but with implications

• Non fit

Multiple Select

A cafe we recently onboarded haven't had their training yet but is already using the POS for operations. She sends a message in our FaceBook group chat saying;

"Di ko naman na kailangan ng training kasi gets ko na halos lahat kung paano gamitin yung system, ang gusto ko lang malaman ay saan ko ba pwedeng makita yung mga best seller at mahina mabenta para matulungan ako sa pag restock ko?".

Where do we best direct her in the back office to address her needs? Check all that apply.

• Reports -> Charts

• Reports -> Product Mix

• Reports -> Ingredients Mix

• Dashboard -> List of Items

• Transactions -> Details

Multiple Choice

An UTAK-powered donut shop uses the retail type of inventory since their donuts arrive as final goods already. They punch their wastages at the end of the day in their wastage category for audit trail and proper accounting in the inventory. They reached out to us saying they have decided to get a BIR accreditation for their POS.

Will they still be able to continue with how they deal with wastages?

• Yes, this is okay with BIR accreditation

• Yes, but they have to make sure that they punch it together with the last customer transaction of the day

• No, there's nothing we can do with wastage if a POS is accredited with BIR

• No, they would have to manually deduct their wastage in the inventory and have a separate logbook for audit trail

Multiple Choice

A lead who owns a beauty salon is looking for a POS for her business. She mentioned it's nonnegotiable that she should be able to account for the services that her therapists get to do in the POS to help her easily calculate for their commissions. Is there anything we can do for this? Select the best answer.

• No, we have nowhere to put therapist names in the system

• No, if she wants to use UTAK she would have to manually account on her end which services her therapists have done

• Yes, it can be added as a note upon punching the transaction

• Yes, they can use modifiers to input the therapist names under the services they offer

Multiple Choice

The client owns a motorcycle helmet store that accepts installments but requires a downpayment.

What's the best way they can go about this in our system?

• Punch the whole transaction as credit, and manually account on their end everytime the customer pays.

• Punch the transaction as split payment, one payment method should be what they used for the downpayment and the other should be credit.

• We currently cannot do anything about installments in our system.

Multiple Choice

The client who owns a milktea shop raised a concern in our GC that his staff forgets to print stickers for the drinks time to time and closes the transaction to punch the next one.

Is there any way for them to reprint stickers in the system?

• No, they would have to make sure that staff doesn't close the post order tray unless he/she has printed the stickers

• No, but they can manually write the order on their sticker paper

• Yes, by simply going to the specific transaction in the transactions tab of the POS

• Yes, by refunding the original transaction and repunch it to be able to print the stickers in the post order tray

Multiple Choice

The client is a known supplier of bluetooth receipt printers and sticker printers nationwide. Since he has a lot of customers, he would like to make use of our customer database.

He is now asking if there's a way to upload his 1000+ contacts easier and faster than doing it one by one in their POS?

• Yes, they can ask the UTAK team to do it for them

• Yes, by uploading a csv file with all the names of their customers in the back office

• No, they would really have to input the names one by one in their POS

Multiple Choice

A restaurateur is planning to shift to a wired printer set up. They currently have 3 printers, an RP for the cashier, another RP for the kitchen, and another RP for the bar all bought from us. They are having problems since there tends to be a delay when they are trying to print the order slips due to distance.

Are there any implications that need to be taken into account in this situation?

• No, it is simple plug and play once they buy the correct wires

• No, but it will cost them a lot due to the wires being pricey

• Yes, they will not be able to use the two wired printers since they have the same brand

• Yes, the order slips may print too fast and fly from the RPs once printed

Multiple Choice

Hotel 202, a long-time client of ours forgot to download their ending inventory report from 4 days ago and has now lapsed in the back office since they are on Ingredients Based type of inventory.

What else can they do to be able to check their ending inventory on that day?

• Ask the tech team to dig up the ending inventory that was missed 4 days ago

• Direct them towards the Daily Inventory Email

• Switch to retail type of inventory for the system to reveal their ending inventory even up to 7 days ago

Multiple Select

A doctor owns a pharmacy and laboratory clinic at the same location. The businesses are registered under one CoR only. They plan to use 2 separate devices under 1 UTAK account, one device is for the pharmacy and the other is for the laboratory clinic. She also plans to get a BIR accreditation for the device in her pharmacy but not for the one in the laboratory clinic.

What are the possible implications with this scenario? Check all that apply.

• This is completely okay and will not bear any issues

• They must get 2 separate UTAK accounts, one account is for the pharmacy and the other is for the laboratory clinic

• They need to get an accreditation for both devices, one being the server and the other will be a terminal

• There's no way for them to know how much were they able to sell only from the pharmacy and how much from the laboratory clinic

• Their cash in drawer amount in the POS will be consolidated between the two devices even if they have 2 separate cashdrawers

Multiple Select

A cafe that has a DUAL device as their POS reached out through their FaceBook group chat as their customer display screen is not reflecting the orders being punched. What could be the possible reason/s to this happening? Check all the apply.

• Their DUAL device is not connected to the internet

• Their DUAL device's CDS maybe faulty

• They might have set it to Wireless customer display in the settings of their POS

• Their DUAL device's CDS might be lowbatt