A Requesting Email

TOEIC WRITING QUESTIONS 6-7

AN EMAIL TO REQUEST GOODS, SERVICE OR INFORMATION

Sample Email

Dear Ms. Johnson,
I am Sally from The University of Information Technology. I am writing this email to ask about the English V-Step preparation course.

First, could you send me the details about the starting and end time of this course? Also, I would like to know some websites or practice tests that are good for practicing for the English V-Step. Lastly, would you mind telling more about the teachers?

I hope to hear from you soon.

Best wishes,
Sally

Functional Language

Multiple Choice

The sentence beginning show common phrases for making polite requests. Match the beginnings to the endings.

Could you tell me where ……

• three boxes of paper clips.

• your delivery staff use the back entrance.

• I could have my car repainted?

• get some samples of your product.

Multiple Choice

The sentence beginning show common phrases for making polite requests. Match the beginnings to the endings.

Would it be possible to have a ……

• get some samples of your product.

• three boxes of white letterhead paper.

• postponing our meeting until the end of may?

• repair person come to fix the air conditioner?

Multiple Choice

The sentence beginning show common phrases for making polite requests. Match the beginnings to the endings.

I was wondering if it would be possible to ……

• get some samples of your product.

• postponing our meeting until the end of may?

• your delivery staff use the back entrance.

• postponing our meeting until the end of may?

Requesting goods, service or information

1. Please send us three boxes of white letterhead paper.                

2. Could you tell me where I could have my car repainted?

3. Would it be possible to have a repair person come to fix the air conditioner?

4. I was wondering if it would be possible to get some samples of your product.

5. I would appreciate it if you could have your delivery staff use the back entrance.

6. Would you mind postponing our meeting until the end of May?

TEST TACTIC
IDENTIFY WHAT YOU HAVE TO WRITE

A. Read the directions and e-mail. In the test you will have to write a reply. In this task, be sure to follow the directions. Say who you are writing to and reply as you are instructed to do: either as yourself or as another person.

Multiple Choice

B. When replying to the above e-mail, who are you?

• Sales representative

• Manager

Multiple Choice

B. When replying to the above e-mail, who are you writing to?

• Sales representative

• Manager

1. Convenient time

2. Request 1

3. Request 2

​C. In the test, you will always be asked to include three points in your reply. These are the points you have to include in reply to the email above.

Open Ended

D. Write your answers in sentences that clearly respond to the points in the question or e-mail. Remember to use the phrases you have learnt. Use a different phrase for each sentence.

1. I am available on Thursday, April 6, in the morning only. I will be at a meeting in the afternoon.

2. …

3. …

Tactic Practice

1. Identify the three tasks.

2. Note who you are responding to and who you are responding as.

3. Brainstorm brief answers and explanations for each task.

4. Write your answers in sentences the clearly respond to the question or e-mail.