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Descriptive Text

Descriptive Text

Assessment

Presentation

English

10th Grade

Practice Problem

Easy

Created by

MASTER YUDAWAN

Used 1+ times

FREE Resource

5 Slides • 38 Questions

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Descriptive Text

Definition of Descriptive Text

Descriptive Text is a text which says what a person or a thing is like. Its purpose is to describe and reveal a particular person, place, or thing.

Generic Structure of Descriptive Text

When writing descriptive text, there are some generic structures (actually not mandatory) for our writing to be true. The arrangement is:

·  Identification: (contains about the introduction of a person, place, animal or object will be described.)

·  Description: contains a description of something such as animal, things, place or person by describing its features, forms, colors, or anything related to what the writer describes.

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  1. To describe person, thing or place in specific

  2. To describe a particular person, thing or place.

The Purpose of Descriptive Text

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  1. Specific participant : has a certain object, is not common and unique (only one). for example: Bandengan beach, my house, Borobudur temple, uncle Jim

  2. The use of the adjective (an adjective) to clarify the noun, for example: a beautiful beach, a handsome man, the famous place in Jepara, etc.

  3. The use of simple present tense: The sentence pattern used is simple present because it tells the fact of the object described.

  4. Action verb: verbs that show an activity (for example, run, sleep, walk, cut etc.)

Language Feature of Descriptive Text

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Description:

A hotel concierge typically wears a professional and polished uniform that reflects the hotel's brand and standards. This often includes a tailored suit or blazer, a crisp shirt, and a name tag. Their appearance is always immaculate, with well-groomed hair and a welcoming smile that exudes warmth and professionalism.

The primary responsibility of a hotel concierge is to provide personalized service to guests. This includes offering recommendations for local dining, attractions, and entertainment, making reservations for restaurants and shows, arranging transportation, and providing directions. They also assist with special requests, such as organizing tours, securing event tickets, and accommodating any specific needs or preferences of the guests.

A successful hotel concierge possesses a unique blend of skills and qualities. They have extensive knowledge of the local area, including popular destinations and hidden gems. Exceptional communication skills are essential, as they interact with guests from diverse backgrounds and cultures. Patience, attentiveness, and problem-solving abilities are also crucial, enabling them to handle unexpected situations and cater to individual guest needs efficiently. Additionally, a concierge must be discreet and trustworthy, as they often deal with confidential information and sensitive requests.

The Hotel Concierge

Identification:

A hotel concierge is a hospitality professional who plays a crucial role in ensuring that guests have a pleasant and memorable stay. Positioned at the front desk or a designated concierge desk, this individual serves as a central point of contact for guests seeking assistance, information, and recommendations.

5

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Description:

Bali's natural beauty is highlighted by its famous beaches such as Kuta, Nusa Dua, and Seminyak, where visitors can enjoy swimming, surfing, and sunbathing. The inland regions, particularly around Ubud, are known for their terraced rice paddies and scenic views, while volcanic mountains like Mount Batur provide opportunities for hiking and breathtaking sunrise views. The island's cultural richness is evident in its numerous temples, including the iconic Tanah Lot and cliffside Uluwatu Temple. Traditional Balinese dance performances, such as the Kecak and Barong dances, offer a glimpse into the island’s vibrant arts scene. Culinary delights abound with local dishes like Nasi Goreng and Babi Guling, and the diverse accommodation options range from luxury resorts to budget-friendly guesthouses, all enhancing the visitor experience.

Bali, Indonesia

Identification:

Bali, known as the "Island of the Gods," is one of Indonesia's premier tourist destinations. This tropical paradise is renowned for its stunning natural landscapes, rich cultural heritage, and warm hospitality. With its pristine beaches, lush rice terraces, and vibrant local traditions, Bali offers a unique blend of relaxation and adventure, making it a favorite among travelers from around the globe.

6

Multiple Choice

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Bangka Belitung Islands, Indonesia

Identification:

The Bangka Belitung Islands, located off the coast of Sumatra in Indonesia, are renowned for their stunning natural beauty and tranquil atmosphere. This archipelago is a hidden gem that offers pristine white-sand beaches, crystal-clear waters, and unique granite rock formations. Known for its serene environment and rich cultural heritage, Bangka Belitung is a perfect destination for those seeking both relaxation and adventure.

 

Description:

Visitors to Bangka Belitung can explore a variety of attractions, from the idyllic beaches of Tanjung Tinggi and Parai Tenggiri, known for their smooth granite boulders and turquoise waters, to the historical colonial architecture in the town of Pangkal Pinang. Snorkeling and diving in the clear waters reveal vibrant coral reefs and diverse marine life, making it a haven for underwater enthusiasts. Additionally, the islands offer cultural experiences, such as visiting the Museum Kata Andrea Hirata, dedicated to the famous Indonesian author, and exploring traditional fishing villages that showcase local customs and cuisine. With its combination of natural beauty and cultural richness, Bangka Belitung provides an unforgettable travel experience.

Which beach in Bangka Belitung is known for its smooth granite boulders and turquoise waters?

1

Tanjung Tinggi

2

Kuta Beach

3

Parangtritis Beach

4

Sanur Beach

7

Multiple Choice

Question image

Bangka Belitung Islands, Indonesia

Identification:

The Bangka Belitung Islands, located off the coast of Sumatra in Indonesia, are renowned for their stunning natural beauty and tranquil atmosphere. This archipelago is a hidden gem that offers pristine white-sand beaches, crystal-clear waters, and unique granite rock formations. Known for its serene environment and rich cultural heritage, Bangka Belitung is a perfect destination for those seeking both relaxation and adventure.

 

Description:

Visitors to Bangka Belitung can explore a variety of attractions, from the idyllic beaches of Tanjung Tinggi and Parai Tenggiri, known for their smooth granite boulders and turquoise waters, to the historical colonial architecture in the town of Pangkal Pinang. Snorkeling and diving in the clear waters reveal vibrant coral reefs and diverse marine life, making it a haven for underwater enthusiasts. Additionally, the islands offer cultural experiences, such as visiting the Museum Kata Andrea Hirata, dedicated to the famous Indonesian author, and exploring traditional fishing villages that showcase local customs and cuisine. With its combination of natural beauty and cultural richness, Bangka Belitung provides an unforgettable travel experience.

What is Bangka Belitung most renowned for?

1

Mountain ranges

2

Desert landscapes

3

Pristine beaches and granite rock formations

4

Urban nightlife

8

Multiple Choice

Question image

Bangka Belitung Islands, Indonesia

Identification:

The Bangka Belitung Islands, located off the coast of Sumatra in Indonesia, are renowned for their stunning natural beauty and tranquil atmosphere. This archipelago is a hidden gem that offers pristine white-sand beaches, crystal-clear waters, and unique granite rock formations. Known for its serene environment and rich cultural heritage, Bangka Belitung is a perfect destination for those seeking both relaxation and adventure.

 

Description:

Visitors to Bangka Belitung can explore a variety of attractions, from the idyllic beaches of Tanjung Tinggi and Parai Tenggiri, known for their smooth granite boulders and turquoise waters, to the historical colonial architecture in the town of Pangkal Pinang. Snorkeling and diving in the clear waters reveal vibrant coral reefs and diverse marine life, making it a haven for underwater enthusiasts. Additionally, the islands offer cultural experiences, such as visiting the Museum Kata Andrea Hirata, dedicated to the famous Indonesian author, and exploring traditional fishing villages that showcase local customs and cuisine. With its combination of natural beauty and cultural richness, Bangka Belitung provides an unforgettable travel experience.

What type of activities can visitors enjoy in the waters of Bangka Belitung?

1

Skiing and snowboarding

2

Snorkelling and diving

3

Mountain climbing

4

Sandboarding

9

Multiple Choice

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Bangka Belitung Islands, Indonesia

Identification:

The Bangka Belitung Islands, located off the coast of Sumatra in Indonesia, are renowned for their stunning natural beauty and tranquil atmosphere. This archipelago is a hidden gem that offers pristine white-sand beaches, crystal-clear waters, and unique granite rock formations. Known for its serene environment and rich cultural heritage, Bangka Belitung is a perfect destination for those seeking both relaxation and adventure.

 

Description:

Visitors to Bangka Belitung can explore a variety of attractions, from the idyllic beaches of Tanjung Tinggi and Parai Tenggiri, known for their smooth granite boulders and turquoise waters, to the historical colonial architecture in the town of Pangkal Pinang. Snorkeling and diving in the clear waters reveal vibrant coral reefs and diverse marine life, making it a haven for underwater enthusiasts. Additionally, the islands offer cultural experiences, such as visiting the Museum Kata Andrea Hirata, dedicated to the famous Indonesian author, and exploring traditional fishing villages that showcase local customs and cuisine. With its combination of natural beauty and cultural richness, Bangka Belitung provides an unforgettable travel experience.

Which museum in Bangka Belitung is dedicated to a famous Indonesian author?

1

Museum Nasional

2

Museum Kata Andrea Hirata

3

Museum Angkut

4

Museum Tekstil

10

Multiple Choice

Question image

Bangka Belitung Islands, Indonesia

Identification:

The Bangka Belitung Islands, located off the coast of Sumatra in Indonesia, are renowned for their stunning natural beauty and tranquil atmosphere. This archipelago is a hidden gem that offers pristine white-sand beaches, crystal-clear waters, and unique granite rock formations. Known for its serene environment and rich cultural heritage, Bangka Belitung is a perfect destination for those seeking both relaxation and adventure.

 

Description:

Visitors to Bangka Belitung can explore a variety of attractions, from the idyllic beaches of Tanjung Tinggi and Parai Tenggiri, known for their smooth granite boulders and turquoise waters, to the historical colonial architecture in the town of Pangkal Pinang. Snorkeling and diving in the clear waters reveal vibrant coral reefs and diverse marine life, making it a haven for underwater enthusiasts. Additionally, the islands offer cultural experiences, such as visiting the Museum Kata Andrea Hirata, dedicated to the famous Indonesian author, and exploring traditional fishing villages that showcase local customs and cuisine. With its combination of natural beauty and cultural richness, Bangka Belitung provides an unforgettable travel experience.

What does the town of Pangkal Pinang in Bangka Belitung feature prominently?

1

Ski resorts

2

Historical colonial architecture

3

Amusement parks

4

Desert dunes

11

Multiple Choice

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Waiters

Identification:

Waiters, also known as servers, play a crucial role in the hospitality industry. They are responsible for ensuring that guests have a pleasant dining experience in restaurants, cafes, and other food service establishments. Waiters take orders, serve food and beverages, and attend to the needs of their customers, all while maintaining a friendly and professional demeanor.

Description:

The duties of a waiter extend beyond simply delivering food to tables. They greet customers warmly, present menus, and make recommendations based on their knowledge of the menu items. Waiters must have excellent communication and multitasking skills to handle various tasks simultaneously, such as taking orders, delivering dishes, and processing payments. They also need to be attentive and observant, ensuring that customers' needs are met promptly and any issues are resolved quickly. Additionally, waiters often work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner, contributing to the overall efficiency and success of the dining establishment.

What is one of the primary responsibilities of a waiter?

1

Cooking food

2

Taking orders

3

Cleaning the restaurant

4

Managing finances

12

Multiple Choice

Question image

Waiters

Identification:

Waiters, also known as servers, play a crucial role in the hospitality industry. They are responsible for ensuring that guests have a pleasant dining experience in restaurants, cafes, and other food service establishments. Waiters take orders, serve food and beverages, and attend to the needs of their customers, all while maintaining a friendly and professional demeanor.

Description:

The duties of a waiter extend beyond simply delivering food to tables. They greet customers warmly, present menus, and make recommendations based on their knowledge of the menu items. Waiters must have excellent communication and multitasking skills to handle various tasks simultaneously, such as taking orders, delivering dishes, and processing payments. They also need to be attentive and observant, ensuring that customers' needs are met promptly and any issues are resolved quickly. Additionally, waiters often work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner, contributing to the overall efficiency and success of the dining establishment.

Why is it important for waiters to have excellent communication skills?

1

To prepare food efficiently

2

To interact effectively with customers and kitchen staff

3

To design the restaurant menu

4

To handle financial transactions

13

Multiple Choice

Question image

Waiters

Identification:

Waiters, also known as servers, play a crucial role in the hospitality industry. They are responsible for ensuring that guests have a pleasant dining experience in restaurants, cafes, and other food service establishments. Waiters take orders, serve food and beverages, and attend to the needs of their customers, all while maintaining a friendly and professional demeanor.

Description:

The duties of a waiter extend beyond simply delivering food to tables. They greet customers warmly, present menus, and make recommendations based on their knowledge of the menu items. Waiters must have excellent communication and multitasking skills to handle various tasks simultaneously, such as taking orders, delivering dishes, and processing payments. They also need to be attentive and observant, ensuring that customers' needs are met promptly and any issues are resolved quickly. Additionally, waiters often work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner, contributing to the overall efficiency and success of the dining establishment.

What skill is crucial for waiters to handle multiple tasks simultaneously?

1

Cooking

2

Multitasking

3

Graphic design

4

Financial management

14

Multiple Choice

Question image

Waiters

Identification:

Waiters, also known as servers, play a crucial role in the hospitality industry. They are responsible for ensuring that guests have a pleasant dining experience in restaurants, cafes, and other food service establishments. Waiters take orders, serve food and beverages, and attend to the needs of their customers, all while maintaining a friendly and professional demeanor.

Description:

The duties of a waiter extend beyond simply delivering food to tables. They greet customers warmly, present menus, and make recommendations based on their knowledge of the menu items. Waiters must have excellent communication and multitasking skills to handle various tasks simultaneously, such as taking orders, delivering dishes, and processing payments. They also need to be attentive and observant, ensuring that customers' needs are met promptly and any issues are resolved quickly. Additionally, waiters often work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner, contributing to the overall efficiency and success of the dining establishment.

What is one way waiters ensure a pleasant dining experience for customers?

1

By offering cooking classes

2

By greeting customers warmly and making menu recommendations

3

By designing the interior decor

4

By performing administrative duties

15

Multiple Choice

Question image

Waiters

Identification:

Waiters, also known as servers, play a crucial role in the hospitality industry. They are responsible for ensuring that guests have a pleasant dining experience in restaurants, cafes, and other food service establishments. Waiters take orders, serve food and beverages, and attend to the needs of their customers, all while maintaining a friendly and professional demeanor.

Description:

The duties of a waiter extend beyond simply delivering food to tables. They greet customers warmly, present menus, and make recommendations based on their knowledge of the menu items. Waiters must have excellent communication and multitasking skills to handle various tasks simultaneously, such as taking orders, delivering dishes, and processing payments. They also need to be attentive and observant, ensuring that customers' needs are met promptly and any issues are resolved quickly. Additionally, waiters often work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner, contributing to the overall efficiency and success of the dining establishment.

How do waiters contribute to the success of a dining establishment?

1

By managing the restaurant's finances

2

By ensuring orders are prepared and delivered in a timely manner

3

By designing marketing campaigns

4

By performing maintenance tasks

16

Multiple Choice

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Front Office in a Hotel

Identification:

The front office of a hotel serves as the nerve center of the establishment, responsible for managing guest arrivals, departures, and inquiries. It is the first point of contact for guests and sets the tone for their entire stay. The front office staff, including receptionists and concierge, play a crucial role in providing exceptional customer service and ensuring a seamless experience for guests from check-in to check-out.

Description:

The front office is where guests are greeted upon arrival, and their reservations are confirmed. Receptionists welcome guests with a warm smile and efficiently handle the check-in process, providing key cards and information about hotel amenities. They are also responsible for answering phone calls, responding to emails, and assisting guests with any inquiries or special requests. The concierge desk, typically located within the front office area, offers additional services such as arranging transportation, making restaurant reservations, and providing recommendations for local attractions. Overall, the front office staff work tirelessly to create a welcoming and hospitable atmosphere, ensuring that guests have a memorable and enjoyable stay.

Who typically greets guests upon their arrival at a hotel?

1

Housekeeping staff

2

Restaurant servers

3

Front office receptionists

4

Maintenance workers

17

Multiple Choice

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Front Office in a Hotel

Identification:

The front office of a hotel serves as the nerve center of the establishment, responsible for managing guest arrivals, departures, and inquiries. It is the first point of contact for guests and sets the tone for their entire stay. The front office staff, including receptionists and concierge, play a crucial role in providing exceptional customer service and ensuring a seamless experience for guests from check-in to check-out.

Description:

The front office is where guests are greeted upon arrival, and their reservations are confirmed. Receptionists welcome guests with a warm smile and efficiently handle the check-in process, providing key cards and information about hotel amenities. They are also responsible for answering phone calls, responding to emails, and assisting guests with any inquiries or special requests. The concierge desk, typically located within the front office area, offers additional services such as arranging transportation, making restaurant reservations, and providing recommendations for local attractions. Overall, the front office staff work tirelessly to create a welcoming and hospitable atmosphere, ensuring that guests have a memorable and enjoyable stay.

How do receptionists contribute to a positive guest experience in a hotel?

1

By cooking meals for guests

2

By maintaining the hotel's landscaping

3

By cleaning guest rooms

4

By handling check-in process efficiently and providing information about hotel amenities

18

Multiple Choice

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Front Office in a Hotel

Identification:

The front office of a hotel serves as the nerve center of the establishment, responsible for managing guest arrivals, departures, and inquiries. It is the first point of contact for guests and sets the tone for their entire stay. The front office staff, including receptionists and concierge, play a crucial role in providing exceptional customer service and ensuring a seamless experience for guests from check-in to check-out.

Description:

The front office is where guests are greeted upon arrival, and their reservations are confirmed. Receptionists welcome guests with a warm smile and efficiently handle the check-in process, providing key cards and information about hotel amenities. They are also responsible for answering phone calls, responding to emails, and assisting guests with any inquiries or special requests. The concierge desk, typically located within the front office area, offers additional services such as arranging transportation, making restaurant reservations, and providing recommendations for local attractions. Overall, the front office staff work tirelessly to create a welcoming and hospitable atmosphere, ensuring that guests have a memorable and enjoyable stay.

What additional services are typically provided by the concierge desk in the front office?

1

Cooking meals for guests

2

Arranging transportation and making restaurant reservations

3

Cleaning guest rooms

4

Maintaining the hotel's landscaping

19

Multiple Choice

Question image

Front Office in a Hotel

Identification:

The front office of a hotel serves as the nerve center of the establishment, responsible for managing guest arrivals, departures, and inquiries. It is the first point of contact for guests and sets the tone for their entire stay. The front office staff, including receptionists and concierge, play a crucial role in providing exceptional customer service and ensuring a seamless experience for guests from check-in to check-out.

Description:

The front office is where guests are greeted upon arrival, and their reservations are confirmed. Receptionists welcome guests with a warm smile and efficiently handle the check-in process, providing key cards and information about hotel amenities. They are also responsible for answering phone calls, responding to emails, and assisting guests with any inquiries or special requests. The concierge desk, typically located within the front office area, offers additional services such as arranging transportation, making restaurant reservations, and providing recommendations for local attractions. Overall, the front office staff work tirelessly to create a welcoming and hospitable atmosphere, ensuring that guests have a memorable and enjoyable stay.

What is the role of the front office staff in ensuring guest satisfaction?

1

Cooking mealsHandling guest inquiries and special requests promptly and courteously

2

Cooking meals

3

Cleaning guest rooms

4

Performing maintenance tasks

20

Multiple Choice

Question image

Front Office in a Hotel

Identification:

The front office of a hotel serves as the nerve center of the establishment, responsible for managing guest arrivals, departures, and inquiries. It is the first point of contact for guests and sets the tone for their entire stay. The front office staff, including receptionists and concierge, play a crucial role in providing exceptional customer service and ensuring a seamless experience for guests from check-in to check-out.

Description:

The front office is where guests are greeted upon arrival, and their reservations are confirmed. Receptionists welcome guests with a warm smile and efficiently handle the check-in process, providing key cards and information about hotel amenities. They are also responsible for answering phone calls, responding to emails, and assisting guests with any inquiries or special requests. The concierge desk, typically located within the front office area, offers additional services such as arranging transportation, making restaurant reservations, and providing recommendations for local attractions. Overall, the front office staff work tirelessly to create a welcoming and hospitable atmosphere, ensuring that guests have a memorable and enjoyable stay.

What is the primary responsibility of the front office in a hotel?

1

Cooking meals

2

Handling guest arrivals, departures, and inquiries

3

Cleaning guest rooms

4

Maintaining the hotel's landscaping

21

Multiple Choice

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Artificial Intelligence (AI) in Hotels

Identification:

Artificial Intelligence (AI) is revolutionizing the hospitality industry, particularly in hotels, where it is being used to enhance guest experiences and streamline operations. From automated check-in processes to personalized recommendations, AI technology is transforming the way hotels interact with guests and manage their facilities. By leveraging AI-powered systems, hotels can offer more efficient and tailored services, ultimately improving guest satisfaction and loyalty.

 

Description:

In hotels, AI technology is being utilized in various ways to improve efficiency and convenience for both guests and staff. For example, AI-powered chatbots and virtual assistants can handle guest inquiries and requests in real-time, providing quick and accurate responses to common questions and concerns. Additionally, AI algorithms can analyze guest preferences and behaviors to offer personalized recommendations for dining, activities, and amenities, enhancing the overall guest experience. Behind the scenes, AI systems can optimize hotel operations by predicting demand, managing inventory, and automating routine tasks such as housekeeping schedules and maintenance requests. By integrating AI technology into their operations, hotels can stay competitive in today's rapidly evolving hospitality landscape.

How is Artificial Intelligence (AI) transforming the hospitality industry?

1

By reducing the number of hotels

2

By increasing human interaction

3

By enhancing guest experiences and streamlining operations

4

By eliminating the need for staff

22

Multiple Choice

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Artificial Intelligence (AI) in Hotels

Identification:

Artificial Intelligence (AI) is revolutionizing the hospitality industry, particularly in hotels, where it is being used to enhance guest experiences and streamline operations. From automated check-in processes to personalized recommendations, AI technology is transforming the way hotels interact with guests and manage their facilities. By leveraging AI-powered systems, hotels can offer more efficient and tailored services, ultimately improving guest satisfaction and loyalty.

 

Description:

In hotels, AI technology is being utilized in various ways to improve efficiency and convenience for both guests and staff. For example, AI-powered chatbots and virtual assistants can handle guest inquiries and requests in real-time, providing quick and accurate responses to common questions and concerns. Additionally, AI algorithms can analyze guest preferences and behaviors to offer personalized recommendations for dining, activities, and amenities, enhancing the overall guest experience. Behind the scenes, AI systems can optimize hotel operations by predicting demand, managing inventory, and automating routine tasks such as housekeeping schedules and maintenance requests. By integrating AI technology into their operations, hotels can stay competitive in today's rapidly evolving hospitality landscape.

What role do AI-powered chatbots play in hotels?

1

Cleaning guest rooms

2

Handling guest inquiries and requests in real-time

3

Cooking meals for guests

4

Maintaining the hotel's landscaping

23

Multiple Choice

Question image

Artificial Intelligence (AI) in Hotels

Identification:

Artificial Intelligence (AI) is revolutionizing the hospitality industry, particularly in hotels, where it is being used to enhance guest experiences and streamline operations. From automated check-in processes to personalized recommendations, AI technology is transforming the way hotels interact with guests and manage their facilities. By leveraging AI-powered systems, hotels can offer more efficient and tailored services, ultimately improving guest satisfaction and loyalty.

 

Description:

In hotels, AI technology is being utilized in various ways to improve efficiency and convenience for both guests and staff. For example, AI-powered chatbots and virtual assistants can handle guest inquiries and requests in real-time, providing quick and accurate responses to common questions and concerns. Additionally, AI algorithms can analyze guest preferences and behaviors to offer personalized recommendations for dining, activities, and amenities, enhancing the overall guest experience. Behind the scenes, AI systems can optimize hotel operations by predicting demand, managing inventory, and automating routine tasks such as housekeeping schedules and maintenance requests. By integrating AI technology into their operations, hotels can stay competitive in today's rapidly evolving hospitality landscape.

How do AI algorithms benefit hotels?

1

By increasing room rates

2

By predicting guest preferences and behaviors

3

By reducing staff salaries

4

By eliminating the need for reservations

24

Multiple Choice

Question image

Artificial Intelligence (AI) in Hotels

Identification:

Artificial Intelligence (AI) is revolutionizing the hospitality industry, particularly in hotels, where it is being used to enhance guest experiences and streamline operations. From automated check-in processes to personalized recommendations, AI technology is transforming the way hotels interact with guests and manage their facilities. By leveraging AI-powered systems, hotels can offer more efficient and tailored services, ultimately improving guest satisfaction and loyalty.

 

Description:

In hotels, AI technology is being utilized in various ways to improve efficiency and convenience for both guests and staff. For example, AI-powered chatbots and virtual assistants can handle guest inquiries and requests in real-time, providing quick and accurate responses to common questions and concerns. Additionally, AI algorithms can analyze guest preferences and behaviors to offer personalized recommendations for dining, activities, and amenities, enhancing the overall guest experience. Behind the scenes, AI systems can optimize hotel operations by predicting demand, managing inventory, and automating routine tasks such as housekeeping schedules and maintenance requests. By integrating AI technology into their operations, hotels can stay competitive in today's rapidly evolving hospitality landscape.

What is one way AI technology can optimize hotel operations?

1

By increasing manual tasks for staff

2

By reducing the need for inventory management

3

By eliminating the need for guest check-in

4

By automating routine tasks such as housekeeping schedules

25

Multiple Choice

Question image

Artificial Intelligence (AI) in Hotels

Identification:

Artificial Intelligence (AI) is revolutionizing the hospitality industry, particularly in hotels, where it is being used to enhance guest experiences and streamline operations. From automated check-in processes to personalized recommendations, AI technology is transforming the way hotels interact with guests and manage their facilities. By leveraging AI-powered systems, hotels can offer more efficient and tailored services, ultimately improving guest satisfaction and loyalty.

 

Description:

In hotels, AI technology is being utilized in various ways to improve efficiency and convenience for both guests and staff. For example, AI-powered chatbots and virtual assistants can handle guest inquiries and requests in real-time, providing quick and accurate responses to common questions and concerns. Additionally, AI algorithms can analyze guest preferences and behaviors to offer personalized recommendations for dining, activities, and amenities, enhancing the overall guest experience. Behind the scenes, AI systems can optimize hotel operations by predicting demand, managing inventory, and automating routine tasks such as housekeeping schedules and maintenance requests. By integrating AI technology into their operations, hotels can stay competitive in today's rapidly evolving hospitality landscape.

Why is it important for hotels to integrate AI technology into their operations?

1

To decrease guest satisfaction

2

To reduce efficiency

3

To stay competitive and meet evolving guest expectations

4

To increase staff workload

26

Multiple Choice

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Pempek

Identification:

Pempek is a traditional Indonesian dish originating from Palembang, South Sumatra. It is a type of savory fishcake made from ground fish mixed with starch and spices, typically served with a sweet and tangy sauce known as kuah or cuko. Pempek is a beloved street food in Indonesia and is often enjoyed as a snack or as part of a meal.

 

Description:

Pempek comes in various shapes and sizes, with the most common types being lenjer, kapal selam, and adaan. Lenjer pempek is cylindrical in shape, while kapal selam is filled with a whole boiled egg, resembling a submarine. Adaan pempek is shaped like a small ball and usually contains bits of shrimp or fish. The fishcake mixture is formed into the desired shape, then boiled or fried until cooked. It is typically served sliced and accompanied by kuah cuko, a flavorful sauce made from palm sugar, vinegar, chili, and garlic. Pempek is often garnished with cucumber slices and served with noodles or rice cakes. Its unique texture and bold flavors make pempek a popular choice among locals and tourists alike.

Where does pempek originate from?

1

Jakarta

2

Palembang, North Sumatra

3

Bali

4

Palembang, South Sumatra

27

Multiple Choice

Question image

Pempek

Identification:

Pempek is a traditional Indonesian dish originating from Palembang, South Sumatra. It is a type of savory fishcake made from ground fish mixed with starch and spices, typically served with a sweet and tangy sauce known as kuah or cuko. Pempek is a beloved street food in Indonesia and is often enjoyed as a snack or as part of a meal.

 

Description:

Pempek comes in various shapes and sizes, with the most common types being lenjer, kapal selam, and adaan. Lenjer pempek is cylindrical in shape, while kapal selam is filled with a whole boiled egg, resembling a submarine. Adaan pempek is shaped like a small ball and usually contains bits of shrimp or fish. The fishcake mixture is formed into the desired shape, then boiled or fried until cooked. It is typically served sliced and accompanied by kuah cuko, a flavorful sauce made from palm sugar, vinegar, chili, and garlic. Pempek is often garnished with cucumber slices and served with noodles or rice cakes. Its unique texture and bold flavors make pempek a popular choice among locals and tourists alike.

What is the traditional sauce served with pempek?

1

Soy sauce

2

Peanut sauce

3

Kuah cuko

4

Chili sauce

28

Multiple Choice

Question image

Pempek

Identification:

Pempek is a traditional Indonesian dish originating from Palembang, South Sumatra. It is a type of savory fishcake made from ground fish mixed with starch and spices, typically served with a sweet and tangy sauce known as kuah or cuko. Pempek is a beloved street food in Indonesia and is often enjoyed as a snack or as part of a meal.

 

Description:

Pempek comes in various shapes and sizes, with the most common types being lenjer, kapal selam, and adaan. Lenjer pempek is cylindrical in shape, while kapal selam is filled with a whole boiled egg, resembling a submarine. Adaan pempek is shaped like a small ball and usually contains bits of shrimp or fish. The fishcake mixture is formed into the desired shape, then boiled or fried until cooked. It is typically served sliced and accompanied by kuah cuko, a flavorful sauce made from palm sugar, vinegar, chili, and garlic. Pempek is often garnished with cucumber slices and served with noodles or rice cakes. Its unique texture and bold flavors make pempek a popular choice among locals and tourists alike.

Which type of pempek is filled with a whole boiled egg?

1

 Lenjer

2

Kapal selam

3

 Adaan

4

Bakso

29

Multiple Choice

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Pempek

Identification:

Pempek is a traditional Indonesian dish originating from Palembang, South Sumatra. It is a type of savory fishcake made from ground fish mixed with starch and spices, typically served with a sweet and tangy sauce known as kuah or cuko. Pempek is a beloved street food in Indonesia and is often enjoyed as a snack or as part of a meal.

 

Description:

Pempek comes in various shapes and sizes, with the most common types being lenjer, kapal selam, and adaan. Lenjer pempek is cylindrical in shape, while kapal selam is filled with a whole boiled egg, resembling a submarine. Adaan pempek is shaped like a small ball and usually contains bits of shrimp or fish. The fishcake mixture is formed into the desired shape, then boiled or fried until cooked. It is typically served sliced and accompanied by kuah cuko, a flavorful sauce made from palm sugar, vinegar, chili, and garlic. Pempek is often garnished with cucumber slices and served with noodles or rice cakes. Its unique texture and bold flavors make pempek a popular choice among locals and tourists alike.

How is pempek typically served?

1

 Sliced with kuah cuko sauce

2

Grilled with vegetables

3

Deep-fried with peanut sauce

4

Boiled with soy sauce

30

Multiple Choice

Question image

Pempek

Identification:

Pempek is a traditional Indonesian dish originating from Palembang, South Sumatra. It is a type of savory fishcake made from ground fish mixed with starch and spices, typically served with a sweet and tangy sauce known as kuah or cuko. Pempek is a beloved street food in Indonesia and is often enjoyed as a snack or as part of a meal.

 

Description:

Pempek comes in various shapes and sizes, with the most common types being lenjer, kapal selam, and adaan. Lenjer pempek is cylindrical in shape, while kapal selam is filled with a whole boiled egg, resembling a submarine. Adaan pempek is shaped like a small ball and usually contains bits of shrimp or fish. The fishcake mixture is formed into the desired shape, then boiled or fried until cooked. It is typically served sliced and accompanied by kuah cuko, a flavorful sauce made from palm sugar, vinegar, chili, and garlic. Pempek is often garnished with cucumber slices and served with noodles or rice cakes. Its unique texture and bold flavors make pempek a popular choice among locals and tourists alike.

What makes pempek a popular choice among locals and tourists?

1

 Its sweet taste

2

Its mild flavor

3

Its crunchy texture

4

 Its unique texture and bold flavors

31

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Match the Description with the Picture Provided

Hotel Controller

Reservation Agent

Event Coordinator

Maintenance Engineer

Concierge

32

Match

Match the Description with the Picture Provided

Reservation Agent

Executive Chef

Bellhop or Porter

Housekeeper

Bartender

33

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34

Open Ended

This professional is responsible for ensuring that guests have a pleasant and comfortable stay, handling check-in and check-out procedures, and providing information about hotel amenities.

35

Open Ended

This professional oversees the kitchen staff, plans menus, and ensures that food is prepared and presented to the highest standards.

36

Open Ended

Description: This professional assists guests with their luggage, provides information about local attractions, and arranges transportation.

37

Open Ended

This professional is responsible for maintaining cleanliness and orderliness in guest rooms, replenishing supplies, and responding to guest requests for housekeeping services.

38

Open Ended

This professional manages reservations, handles guest inquiries, and coordinates with other departments to ensure smooth operations.

39

Open Ended

This professional creates and serves beverages, such as cocktails and non-alcoholic drinks, and may also provide food service in a bar or lounge setting.

40

Open Ended

This professional plans and coordinates events, such as weddings, conferences, and parties, ensuring that all arrangements are made according to the client's specifications.

41

Open Ended

This professional oversees the maintenance and repair of the hotel's physical facilities, including plumbing, electrical systems, and HVAC systems.

42

Open Ended

This professional manages the financial aspects of the hotel, including budgeting, financial reporting, and revenue management.

43

Open Ended

This professional provides personalized service to guests, offering recommendations for dining, entertainment, and activities, and assisting with special requests.

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Descriptive Text

Definition of Descriptive Text

Descriptive Text is a text which says what a person or a thing is like. Its purpose is to describe and reveal a particular person, place, or thing.

Generic Structure of Descriptive Text

When writing descriptive text, there are some generic structures (actually not mandatory) for our writing to be true. The arrangement is:

·  Identification: (contains about the introduction of a person, place, animal or object will be described.)

·  Description: contains a description of something such as animal, things, place or person by describing its features, forms, colors, or anything related to what the writer describes.

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