B.M. 1.02 5 Functions of Management

Management
Functions

1.01 Discuss employment opportunities in
business management and administration.

What is Management?

•Management is the process of
coordinating and overseeing the
work activities of others to achieve
organizational goals.

•It involves planning, organizing,
staffing, directing, and controlling.

•Management is essential for the
success and growth of any
organization.

Key Takeaways

Management functions are essential for
achieving organizational goals. They
include planning, organizing, staffing,
directing, and controlling. These
functions help coordinate resources,
assign tasks, develop a competent
workforce, guide employees, and
monitor performance.

Match

Match the following

• This involves identifying and preparing the resources needed to achieve the organization's goals.

• Management must effectively manage people and resources, which may require delegation.

• Bringing together the various parts of the organization and improving communication to prevent issues.

• Guiding, leading, and supervising employees while providing direction.

• Evaluating the work of individuals and groups to ensure they are on target and taking necessary action if they are not.

planning

organizing

coordinating

commanding

controlling

• planning

• organizing

• coordinating

• commanding

• controlling

Multiple Choice

Training employees on clean-up procedures of your restaurant

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Creating a training manual for new employees

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Meeting with assistant managers to review employee productivity

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Taking inventory (count) of all merchandise in stock on a daily basis

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Creating a company mission statement

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Assigning aisles and stocking protocols to stockers in the grocery department

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Dismissing (Firing) an employee for poor attendance rate

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Reviewing the week’s purchases (inventory list) for the store

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Conducting an employee workshop on customer service relations

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Creating a list of responsibilities for the assistant manager for closing down the restaurant at night

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Enrolling your sales staff in a training seminar on “Making an Effective Sales Pitch.”

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

We will cut employee injuries by 50% with our new safety protocol training

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

Supervise employees working the kitchen at your fast-food restaurant

• Planning
• Organizing / Staffing
• Leading
• Controlling

Multiple Choice

In an organization that has high centralization, _____.

• the corporate headquarters is located centrally to branch offices

• all top level officials are located within the same geographic area

• action can be taken more quickly to solve problems

• top managers make all the decisions and lower level managers merely carry out directions

Multiple Choice

Which function of management involves creating goals, objectives, and ways to achieve them?

• Organizing
• Planning
• Controlling
• Leading