PC Hardware Basic Troubleshooting Technique

Basic Troubleshooting technique

Open Ended

What can you say about the picture?

Multiple Choice

As a CSS student, you should also know how to _________

• Unplug your PC while it's running

• Troubleshoot basic computer issues

Multiple Select

This will help you save ____________

• Money – Fixing minor problems yourself reduces the need for costly repairs or technician fees.

• Time – Knowing troubleshooting techniques helps fix issues quickly without waiting for professional help.

• More computer problems – Troubleshooting should fix issues, not create new ones.

Multiple Select

It is important that before you proceed in troubleshooting,

you should consider the Standard Operating Procedure (SOP)

when dealing with the electric components of the PC such as:

• Safe working conditions - help to prevent injury to people and damage to computer equipment

• Safe workspace -  clean, organized, and properly lighted workplace

• Awareness – an understanding of how to follow safety procedure for handling computer equipment to reduce the risk of personal injury, damage to property, and loss of data.

• Use wet hands when handling internal components

that any damage or loss may result in claims for damage from the owner of the property and data

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An understanding