Speech and Communications Lesson

Communicating for Professionalism

Lesson Review and Questions

 Communication is...

 

Communication means sending and receiving information.

How do we communicate?

We communicate through our 5 senses (sight, hearing, taste, touch, and smell). We communication nonverbally, verbally, and through writing.

The Key Elements of Communication

Sender - the one giving the information

Receiver - the one getting the info

Message - the info

Feedback - a response to the info

Medium - how the info is sent

Noise - anything that interferes with the message being received or understood

Types of Communication

Nonverbal

Verbal

Written

Mass Communication

Multiple Choice

What is communication?

• Mailing a letter

• Making people do what you want them to do

• Sending and receiving info

• Listening to others

Multiple Select

What are the key elements of communication? Choose all that apply.

• Sender and receiver

• Message and medium

• Letters and tv shows

• Feedback and noise

• Movies and books

Multiple Select

What are the main types of communication? Choose all that apply:

• Nonverbal

• Written

• Mass communication

• Verbal

• Smell

NONVERBAL COMMUNICATION

Wassup with that?

Nonverbal communication includes sending and receiving information through BODY LANGUAGE:

Facial Expressions - looking angry, happy, nervous, surprised, scared...

Eye movement - wide eyes, side eye, narrowed eyes, rolling eyes...

Gestures - waving arms & hands, thumbs up & down, shaking a finger...

Use of Space - hunching, pacing, crossing arms, feet wide apart...

Nonverbal communication includes sending and receiving information through SOUNDS:

alarms, sirens, bells, alerts...

music, Foley art in movies...

sighs, growls, groans, laughter...

clapping, foot stomping...

Nonverbal communication includes sending and receiving information through SIGNS AND SYMBOLS:

To sell products

To save lives

To promote ideas

Multiple Choice

People can communicate messages to each other without using any words.

• True

• False

Multiple Choice

Body language is a type of:

• Verbal communication

• Nonverbal communication

• Written communication

• Mass communication

Multiple Choice

Sounds, like sirens and alarm bells, are a type of:

• Nonverbal communication

• Verbal communication

• Written communication

Multiple Choice

Signs and Symbols are a type of

• Verbal communication

• Written communication

• Nonverbal communication

Multiple Choice

Good communication skills...

• are not really that important to anybody except communication teachers

• can be learned but do not need to be practiced. Once you know them, you know them.

• must be practiced and improved like any other skill.

• are all about being a good listener.

Multiple Select

What can good communications do? Check all that apply:

• Reduces conflict and increases understanding among individuals and groups

• Creates better relationships and bonding

• Improves engagement (participation, cooperation, interest)

• Improves career opportunities - verbal communication is essential in business relationships, and strong verbal communication skills are a requirement for leadership roles.

Multiple Select

Barriers (obstacles, stoppers) to good communication include:

• no eye contact, looking at your phone

• listening and asking questions

• interrupting and having an attitude

• looking or sounding bored; lacking enthusiasm

Multiple Select

Good communication includes:

• Listening to hear, not just to respond, and keeping an open mind.

• Taking turns talking, asking questions, being responsive.

• Clear nonverbal signals - expressions, gestures, body language.

• Being practiced and prepared when giving a presentation.

• Checking your phone often to make sure you don't miss a text.

Multiple Choice

Listen to how you sound, and pay attention to your voice.

How loudly or quietly you speak:

• Pace

• Volume

• Fluency

• Articulation

Multiple Choice

Listen to how you sound, and pay attention to your voice.

Speaking smoothly and easily (which is easier when you’re prepared to speak):

• Volume

• Articulation

• Fluency

• Projection

Multiple Choice

Listen to how you sound, and pay attention to your voice.

How high or low your voice is - vary your pitch when speaking:

• Volume

• Fluency

• Pace

• Pitch

Multiple Choice

Listen to how you sound, and pay attention to your voice.

Speaking your words clearly - not mumbling or muttering - enunciation.

• Articulation

• Pace

• Projection

• Tone

Multiple Select

Changing HOW you say something can change its meaning.

• True

• False

SPEECHES

What, exactly, is a speech, anyway? 

It’s a formal address that’s delivered to an audience.

There are lots of ways to make a speech, but a good, basic speech will generally have:

An INTRODUCTION (with a hook that might be a question, an anecdote (small story), or a piece of interesting information).

3 - 5 MAIN POINTS supported by details, evidence, explanations, statistics, quotes, examples, or anecdotes (small stories).

A CONCLUSTION that wraps things up and leaves the audience with something to think about

The 4 main types of speeches are designed to:

Entertain - fun or amusing

Inform - give information on a particular subject

Demonstrate - show how to do something

Persuade - convince listeners of an idea or action 

Speeches can also be 

Motivational - encouraging

Oratorical - speaks to a particular view (can be similar to 

Congratulatory - celebrates or shows gratitude

Debative - argues a side of an argument

Impromptu - unplanned, off-the-cuff

SPEECHES SHOULD BE

PLANNED

RESEARCHED

PRACTICED

Multiple Choice

A speech is a formal address that's delivered to an audience.

• True

• False

Multiple Select

A formal speech should include: (choose all correct answers)

• introduction

• 3-5 main points

• dancing and singing

• conclusion

Multiple Choice

Practicing your speech ahead of time is not really very important.

• True

• False

Multiple Choice

Practicing your speech ahead of time is not really very important.

• True

• False

Multiple Select

A formal speech should include: (choose all correct answers)

• introduction

• 3-5 main points

• dancing and singing

• conclusion

IMPROMPTU SPEAKING

Often, the public speaking you do is pre-planned.

You know you’re going to be speaking to a

 group, and you know what your topic is ahead of time. 

You prepare your remarks by researching, writing, and practicing.  

That is not always the case, however.

IMPROMPTU SPEAKING IS:

UNPLANNED

SPONTANEOUS

IMPROVISED

UNPREPARED

UNREHEARSED

This is an important skill to have when applying to schools or for jobs.

IMPROMPTU SPEAKING TIPS

Make a list of things you might want to include.

Give facts, tell a story, discuss what you know, discuss what you don’t know, describe an experience, etc.

Talk about what you know.

Be relaxed and conversational.

Multiple Choice

Impromptu speaking...

• is unplanned and spontaneous

• is planned and rehearsed

• is the most formal kind of speaking

Multiple Choice

Impromptu speaking is a good skill to have when you are...

• at the movies

• communicating nonverbally

• applying for a job

Verbal Communication - LISTENING

LISTENING IS AN ART!!!!

Verbal communication is NOT only about TALKING! It’s also about LISTENING and taking in information. 

Here are some tips for being an effective listener:

#1

Listen to learn and understand.

Don’t just listen to be polite  - or to argue.

Effective Listening

#2

Practice calm patience. Don’t rush the other person. Be INTERESTED in what the other person is saying.

Effective Listening

#3

Ask follow-up questions. Take turns listening and speaking, and listen more than you speak. Try not to interrupt.

Effective Listening

#4

Acknowledge what you hear with the occasional nod or affirmation. Listen quietly and with your full attention.

Effective Listening

#5

Practice whole body listening - turn your body and face to the speaker. Look at them. Listen with your ears and with your heart.

Multiple Select

The more you practice effective communications skills...

• the better you will be at sending and receiving information.

• the more you will understand other people and be understood by others

• the more comfortable you will be communicating

Multiple Choice

Verbal communication is about:

• Talking and sharing information

• Listening and learning

• Both talking and listening

Multiple Select

To be an effective listener:

(Choose all that apply.)

• Listen to learn and understand.

• Ask questions and show interest.

• Don't interrupt.

• Listen with your full attention.