AICE Travel Bookcamp 1

Bootcamp Day 1

By Sherriann Cosgrove

Multiple Choice

The basic human requirements of a customer, such as food, clothing, shelter, safety, a sense of belonging and self esteem are

• customer wants

• customer needs

• customer demand

• customer service

Multiple Choice

Customer's preferences, for example, the type of hotel they want to stay in, or the type of restaurant they want to visit are

• customer demand

• customer needs

• customer service

• customer wants

Multiple Choice

Areas that attract visitors are called

• destinations

• travel and tourism

• ecolodges

• leisure tourism

Multiple Choice

how willing and able a customer is to purchase a particular product or service

• customer service

• customer demand

• customer wants

• customer needs

Multiple Choice

visiting places in ways that help sustain or conserve the environment and how people live

• ecotourism

• ecolodge

• sustainable travel and tourism

• tourism

Tourism has changed because of...

• The reasons people travel

• the types of tourism available

• the structure of the travel and tourism industry

Word Cloud

Give examples of reasons why people travel

Reasons why people travel

1. Leisure

   1. Relaxation and fun

   2. Nature and adventure

   3. Sport

   4. health and wellbeing

   5. culture and sightseeing

   6. special interests

2. Business

   1. Meetings

   2. Incentives

   3. Conferences

   4. Trade Events/Exhibitions

3. Visit Friends and Relatives

Bootcamp worksheet 1