Untitled Presentation

​

By Ahmed Samaan

​Computer Problems

Computing creative design and ​innovation

Mr. Ali Ayed

Lesson 5

Grade 7/2​

​Tuesday - 15 Nov 2022

Week - 11 Unit 4 - Lesson 2​

SB page 117 - 122

Actiivity: Quizzez ​

​Learning Objectives:

​After this lesson, the student should be able to:

​

• Explain a range of basic troubleshooting strategies for computing devices and their components.

troubleshooting:

• is a form of problem solving, often applied to repair failed products or processes on a machine or a system​

​

​

​باللغة العربية : استكشاف الاخطاء واصلاحها

​Keyword:

​

Open Ended

Discussion:

1-What does it mean by computer problems?

2- What kind of problems can you have with hardware and software?

A computer problem is an issue that stops a computer or other device working as expected. Computer problems are usually caused by issues with hardware and/or software.

​Computer problems:

​

​Here are a range of symptoms for common computer problems and some possible causes of these problems:

​Symptoms	​Software	​Hardware
​Computer is slow	​Malware, too many start-up items (Windows) or build-up of temporary files	​Hard drive is fragmented or starting to fail, not enough RAM or overloaded CPU
​Computer keeps restarting	​Automatic OS update problem, adware, virus, or other malware	​Graphics card, motherboard, or network card drivers
​Keyboard, mouse, printer, or other peripherals are not working properly	​Device driver issues	​Computer port issues or component issues.

​Please be attention with the teacher. We will watch one minute video.

Multiple Choice

What do you think the term troubleshooting means?

• Troubleshooting is a term used to describe the strategies and methods that you can implement to solve computer problems

• Troubleshooting is a term used to describe how fast in your computer

• Troubleshooting is a term used to describe how to create an online website

​Troubleshooting:

T​roubleshooting is a term used to describe the strategies and methods that you can implement to solve computer problems.

​Basic troubleshooting:

​

Basic troubleshooting can be done by anyone without requiring specialist knowledge of computer system or administrative access to them. These simple steps can be used during basic troubleshooting:

​

• Checking the computer cables.

• Restarting the computer.

​

​Basic troubleshooting examples:

​Problem: Power button will not start a computer or device.

​

Cause 1: Power cord is not correctly plugged into the computer and wall outlet.

Cause 2 : Device battery is not charged.

​

Solution 1: Check the power cord that it is plugged correctly to the computer and the power outlet.

Solution 2: If you are using a laptop, the battery may not be charged. Plug the AC adapter into the wall, then try to turn on the laptop. If it still does not start up, you may need to wait a few minutes and try again.

​Problem: An application is running slowly or unresponsive

​

Cause 1: Application or computer has frozen due to errant instructions in memory.

Cause 2: Application or operating system is out of date.

​

Solution 1: Close or force quit the application, then reopen the application or restart the device. You can use Task manager (Ctrl+shift+delete)

Solution 2: Update the application or operating system.

Multiple Choice

what is possible solution for power button will not start a computer or device:

• Update the Application

• Check the power cord that it is plugged correctly to the computer and the power outlet.

• Restart the computer

Multiple Choice

What is the possible solution, an application running slowly or unresposive:

• Make sure the device is plugged correctly

• Make sure if you are connected to the internet

• Update the application

​Practical please be attention with the teacher

​Learning outcome:

​- Understanding what is computer problems and troubleshooting.

​

​​

Next lesson: Advance troubleshooting. Page 123 to 133 please be prepared.

Many thanks!​

​

Thank you all​

Poll

Did you understand today lesson:

• Yes :)

• Need more questions -.-

• No :(